Phocuswright Research

News / Technology

Research Spotlight: How voice, chat and social are transforming the traveler experience

By Jill Menze | March 28, 2018

Further evidence voice technology is taking off: Almost half of smartphone-owning online travelers use a voice assistant, new research from Phocuswright shows. Read More

News / Online

Research Spotlight: The state of online travel adoption in India

By Jill Menze | March 23, 2018

Online travel bookings in India are booming, in part thanks to positive macro factors in place, and double-digit growth is projected through 2021. Read More

research spotlight cruise packaged travel

News / Distribution

Research Spotlight: How can cruise and packaged travel work together?

By Jill Menze | March 19, 2018

The cruise and packaged travel segments have key similarities that separate them from other areas of the industry. Read More

News / Distribution

Research Spotlight: The reluctant rebound of US airlines

By Jill Menze | March 16, 2018

After two subsequent years of revenue declines, airlines in the United States are once again gaining ground, with flown passenger revenue up 3%. Read More

News / Distribution

Research Spotlight: Asia Pacific's fast-growing OTA landscape

By PhocusWire | February 19, 2018

In the Asia Pacific region, aggregate gross bookings via online travel agencies are projected to jump 68% from 2017 to 2012. Read More

News / Online

Research Spotlight: APAC's thriving economy and market growth

By PhocusWire | February 13, 2018

Asia Pacific is now the world’s largest regional travel market – one that profits from a thriving economy and continued infrastructure development in support of travel and tourism. Read More

News / Online

Research Spotlight: Improved tech, young population spur growth in Middle East

By PhocusWire | February 9, 2018

Over the next five years, the Middle East is positioned for solid growth – thanks to high internet and smartphone penetration and advancing technology infrastructure. Read More

News / Distribution

Research Spotlight: OTAs, the big getting even bigger

By PhocusWire | February 5, 2018

Competition to online travel agencies no longer comes from fellow OTAs and traditional suppliers. Read More

News / Technology

Research Spotlight: Mobile behavior of the US traveler

By PhocusWire | February 2, 2018

Cell phones are no longer devices for making calls. Though that was the primary function behind Apple’s first smartphone in 2007, reasons for mobile usage 10 years later look entirely different. Read More

Opinion / Technology

Pulse check: Blockchain not a panacea to disrupt web travel

By Douglas Quinby - Phocuswright | February 1, 2018

People have been bashing online travel agencies since, well, they first came along in the mid-1990s. Read More

phocuswright research us hotel and lodging

News / Distribution

Research Spotlight: Impact of loyalty rates on US lodging

By PhocusWire | January 31, 2018

The remainder of the decade shows promise for the US hotel industry, with forecasts predicting record occupancy thanks to the strong economic growth and increased demand the sector is currently... Read More

News / Technology

Research Spotlight: Changing demands of US car market

By PhocusWire | January 26, 2018

The car rental business is coasting along - for now. Impacting it is softness in business travel demand, which led to just 1% of car rental market growth in 2016. Read More

News / Online

Research Spotlight: US online travel market overview

By PhocusWire | January 22, 2018

Though economic and geopolitical events impacted the travel industry in 2016 - growth approached just 1%, with the corporate sector in particular struggling - the pace picked back up for 2017. Read More

News / Online

Research Spotlight: Airbnb looking back and forward

By PhocusWire | January 12, 2018

Close to a decade since its foundation and $4.4 billion in funding later, Airbnb is one of the genuinely disruptive brands in the travel industry. Read More