research spotlight door to door trip planning
Why is door-to-door trip planning so difficult?
By Jill Menze | June 18, 2018
The click of a button is practically all it takes for consumers to purchase nearly any good or service. The travel industry understood this long ago and counts itself among the first sectors to embrace... Read More
News | Online
Research Spotlight: Predicting a turnaround for Japanese travel
Research Spotlight: Predicting a turnaround for Japanese travel
By Jill Menze | June 11, 2018
Economic growth in Japan has remained relatively static, with GDP growth at about 1% over the past four years. Read More
News | Distribution
Research Spotlight: The rise of mobile bookings
Research Spotlight: The rise of mobile bookings
By Jill Menze | May 7, 2018
Bookings via mobile are growing faster than through any other channel - with mobile websites and apps accounting for more than one in five US online travel bookings in 2017. Read More
News | Technology
Research Spotlight: What's bolstering the US online travel market
Research Spotlight: What's bolstering the US online travel market
By Jill Menze | April 2, 2018
Growth was steady in the US travel market in 2017, with all segments seeing an increase of from 1 to 5% over 2016. Online sales in particular outperformed the market as a whole, which advanced 3%... Read More
News | Online
Research Spotlight: How voice, chat and social are transforming the traveler experience
Research Spotlight: How voice, chat and social are transforming the traveler experience
By Jill Menze | March 28, 2018
Further evidence voice technology is taking off: Almost half of smartphone-owning online travelers use a voice assistant, new research from Phocuswright shows. Read More
News | Technology
Research Spotlight: The state of online travel adoption in India
Research Spotlight: The state of online travel adoption in India
By Jill Menze | March 23, 2018
Online travel bookings in India are booming, in part thanks to positive macro factors in place, and double-digit growth is projected through 2021. Read More
News | Online
research spotlight cruise packaged travel
Research Spotlight: How can cruise and packaged travel work together?
By Jill Menze | March 19, 2018
The cruise and packaged travel segments have key similarities that separate them from other areas of the industry. Read More
News | Distribution
Research Spotlight: The reluctant rebound of US airlines
Research Spotlight: The reluctant rebound of US airlines
By Jill Menze | March 16, 2018
After two subsequent years of revenue declines, airlines in the United States are once again gaining ground, with flown passenger revenue up 3%. Read More
News | Distribution
research spotlight asia ota
Research Spotlight: Asia Pacific's fast-growing OTA landscape
By PhocusWire | February 19, 2018
In the Asia Pacific region, aggregate gross bookings via online travel agencies are projected to jump 68% from 2017 to 2012. Read More
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Research Spotlight: APAC's thriving economy and market growth
Research Spotlight: APAC's thriving economy and market growth
By PhocusWire | February 13, 2018
Asia Pacific is now the world’s largest regional travel market – one that profits from a thriving economy and continued infrastructure development in support of travel and tourism. Read More
News | Online
Research Spotlight: Improved tech, young population spur growth in Middle East
Research Spotlight: Improved tech, young population spur growth in Middle East
By PhocusWire | February 9, 2018
Over the next five years, the Middle East is positioned for solid growth – thanks to high internet and smartphone penetration and advancing technology infrastructure. Read More
News | Online
phocuswright research otas
Research Spotlight: OTAs, the big getting even bigger
By PhocusWire | February 5, 2018
Competition to online travel agencies no longer comes from fellow OTAs and traditional suppliers. Read More
News | Distribution
phocuswright research us mobile
Research Spotlight: Mobile behavior of the US traveler
By PhocusWire | February 2, 2018
Cell phones are no longer devices for making calls. Though that was the primary function behind Apple’s first smartphone in 2007, reasons for mobile usage 10 years later look entirely different. Read More
News | Technology
blockchain ota disruption
Pulse check: Blockchain not a panacea to disrupt web travel
By Douglas Quinby - Phocuswright | February 1, 2018
People have been bashing online travel agencies since, well, they first came along in the mid-1990s. Read More
Opinion | Technology
phocuswright research us hotel and lodging
Research Spotlight: Impact of loyalty rates on US lodging
By PhocusWire | January 31, 2018
The remainder of the decade shows promise for the US hotel industry, with forecasts predicting record occupancy thanks to the strong economic growth and increased demand the sector is currently... Read More
News | Distribution