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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Webjet pushes ahead of Wotif - Top Australia travel websites, September 2013

By PhocusWire | October 27, 2013

After winning back top spot in August, Webjet has consolidated its lead at the top of the Australia... Read More

News / Online

Importance of digital supply chain in airline industry

By Viewpoints | October 25, 2013

One of the most fascinating things that technology has done for people is create a digital version of... Read More

News / Online

Volume of hotel reviews in the US has dropped, while overall guest satisfaction has increased

By Nick Vivion | October 25, 2013

In the United States, the volume of user-generated hotel reviews has dropped, while the average... Read More

News / Technology

Stop thinking of mobile as a separate channel - it affects your performance

By Viewpoints | October 25, 2013

A question that we are repeatedly asked by clients, new to performance marketing, is: "Should we build... Read More

News / Online

BizTweet helps airlines take control of Twitter communications

By Linda Fox | October 25, 2013

Here's a nifty Twitter-based service which means airlines don't have to dedicate teams of people to... Read More

News / Online

Startup pitch: Tripoto enables travellers to make money by structuring their travel stories

By Karthick Prabu | October 25, 2013

India-based startup Tripoto focuses on the travel planning/inspiration stage of a trip. In Tripoto,... Read More

News / Online

Fall shakeup in travel patterns shows thriving leisure travel

By Nick Vivion | October 24, 2013

Business travel is struggling to return as the fall season checks in, according to the latest travel... Read More

News / Technology

TripAdvisor says no plans to become an OTA, happy to remain booking facilitator

By Karthick Prabu | October 24, 2013

TripAdvisor has moved quickly to reassure quite possibly the entire hospitality sector and world of... Read More

News / Online

How a hotel chain made $2 million using social media

By Kevin May | October 24, 2013

One of the most common questions about social media in the travel industry often includes those rather... Read More

News / Online

The true next generation traveler leaves Facebook, turns to Twitter, Instagram

By Nick Vivion | October 23, 2013

The next generation traveler is always a topic of great interest in the travel industry (see here and... Read More

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News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

News / Finance

OTA marketing spend creeps up despite talk of AI-driven efficiency

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More