Online

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

(Big) Data paralysis is standing between you and your customers
News / Online
(Big) Data paralysis is standing between you and your customers
By PhocusWire | November 11, 2013
SYSTEMS: On the one hand having big data pouring from every, err, pore in the digital ecosystem is a... Read More
Welcome to the Xbox One hotel (seriously)
News / Technology
Welcome to the Xbox One hotel (seriously)
By Kevin May | November 11, 2013
It goes with the territory these days that most blockbuster films will have reams of merchandising and... Read More
Gen-Ys get all the attention - spare a thought for the Silver Surfer in travel
News / Online
Gen-Ys get all the attention - spare a thought for the Silver Surfer in travel
By Kevin May | November 11, 2013
The media (us included), analysts, researchers and marketers are all probably a little bit guilty of... Read More
Sometimes Twitter is about being selfish, not expansive
News / Online
Sometimes Twitter is about being selfish, not expansive
By PhocusWire | November 11, 2013
SOCIAL: There was plenty of debate in the early days as to what users were actually doing with the... Read More
Startup pitch: PlanMy.Travel wants to solve travel planning woes with human expertise
News / Online
Startup pitch: PlanMy.Travel wants to solve travel planning woes with human expertise
By Karthick Prabu | November 10, 2013
When travel planning, do you search multiple websites and look out for as much information as... Read More
Email marketing at AirBnb: An eye for conversion and community
News / Online
Email marketing at AirBnb: An eye for conversion and community
By Viewpoints | November 8, 2013
[video_popup width="805" height="454" video_link="http://www.youtube.com/watch?v=e4D0UHPZJH0"... Read More
Follow up: YouTube's tips on video marketing for airlines
News / Online
Follow up: YouTube's tips on video marketing for airlines
By Nick Vivion | November 8, 2013
Here's a quick follow-up from our video marketing article from earlier this week that looked at the... Read More
Get a grip - it is not the death of SEO (only free keywords)
News / Online
Get a grip - it is not the death of SEO (only free keywords)
By PhocusWire | November 8, 2013
MARKETING: When Google sneezes, digital marketers tend to reach for their handkerchiefs. That's the... Read More
Gatwick Airport has a claim to fame - largest use of Google Indoor Streetview
News / Online
Gatwick Airport has a claim to fame - largest use of Google Indoor Streetview
By Kevin May | November 7, 2013
London's Gatwick Airport has scored a (what will no doubt be a temporary) high number on the PR front... Read More
Gogobot goes niche, offering users contextual search aligned to specific interests
News / Technology
Gogobot goes niche, offering users contextual search aligned to specific interests
By Nick Vivion | November 7, 2013
Social travel planning service Gogobot rolled out a new feature today which provides contextual search... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More