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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Email marketing campaigns can be amazing - here are ten examples
News / Online
Email marketing campaigns can be amazing - here are ten examples
By PhocusWire | November 7, 2013
MARKETING: With almost every travel brand on the planet having some kind of newsletter or CRM... Read More
Factoid overload - Sixty things you should know about social media in travel
News / Online
Factoid overload - Sixty things you should know about social media in travel
By Viewpoints | November 7, 2013
Here’s a selection of mostly social media tips that I picked up from World Travel Market in London... Read More
Cruiseline.com gets into mobile with purchase of ShipMate Cruise App
News / Online
Cruiseline.com gets into mobile with purchase of ShipMate Cruise App
By Nick Vivion | November 6, 2013
Social cruise and verified cruise review site Cruiseline.com has purchased the ShipMate cruise app,... Read More
Ctrip puts its mobile platform in the spotlight, reports strong quarter growth
News / Technology
Ctrip puts its mobile platform in the spotlight, reports strong quarter growth
By Karthick Prabu | November 6, 2013
Ctrip announced in third quarter earnings that daily transaction value from mobile channels has hit a... Read More
It's more than just a video: Lessons from airline marketing on YouTube
News / Online
It's more than just a video: Lessons from airline marketing on YouTube
By Nick Vivion | November 5, 2013
The rise of in-flight video systems have given airlines a new distribution channel for common facets... Read More
Quick, create some urgency to improve online conversion
News / Distribution
Quick, create some urgency to improve online conversion
By Viewpoints | November 5, 2013
The tactic of using urgency to improve online conversions has not been widely picked up in the... Read More
Big travel companies look to muscle in on peer-to-peer marketplaces
News / Distribution
Big travel companies look to muscle in on peer-to-peer marketplaces
By Linda Fox | November 4, 2013
Large travel players are expected to grab a slice of peer-to-peer action as the sharing economy gains... Read More
Books not blogs for trip planning but TripAdvisor comes out top
News / Online
Books not blogs for trip planning but TripAdvisor comes out top
By Linda Fox | November 4, 2013
Consumers still like a good old print guidebook when it comes to trip planning and researching... Read More
Big travel advertisers missing out on mobile
News / Technology
Big travel advertisers missing out on mobile
By Linda Fox | November 3, 2013
Given how much 'do or die' discussion there is around mobile, it's perhaps surprising that more than... Read More
How do make your email marketing mobile-friendly
News / Online
How do make your email marketing mobile-friendly
By PhocusWire | November 2, 2013
MARKETING: Ensuring an email marketing campaign is a success has become a bit of a science over the... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More