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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Startup pitch: FlitWays offers multiple modes of airport transportation
News / Online
Startup pitch: FlitWays offers multiple modes of airport transportation
By Nick Vivion | December 4, 2014
FlitWays is an emerging travel startup dedicated to securing transportation to and from airports. The... Read More
Why the guest experience is the essential weapon for hotels
News / Distribution
Why the guest experience is the essential weapon for hotels
By Pamela Whitby | December 4, 2014
With growing competition in the supply chain and hotels increasingly under the cosh, if nothing else... Read More
TLearn WEBINAR VIDEO - Getting closer to a 360-degree view of your customer
Webinars / Online
TLearn WEBINAR VIDEO - Getting closer to a 360-degree view of your customer
By Kevin May | December 3, 2014
Having rich 1:1 engagements with your customer – whether via email, online, mobile, in the call center... Read More
GuestLogix bites off OpenJaw for $41 million [UPDATED]
News / Distribution
GuestLogix bites off OpenJaw for $41 million [UPDATED]
By Nick Vivion | December 2, 2014
UPDATE: GuestLogix has clarified that OpenJaw will maintain its product suite and will not be... Read More
More Americans set to travel during holidays than in year past
News / Online
More Americans set to travel during holidays than in year past
By Nick Vivion | December 2, 2014
It's important for travel marketers to stay tuned to the pulse of travelers, as their travel spend... Read More
How Lehman Brothers saved the life of a travel startup
News / Online
How Lehman Brothers saved the life of a travel startup
By Viewpoints | December 2, 2014
In October of 2008 the world was in the midst of the worst economic crisis since 1929. It was also the... Read More
I Hate Thailand - reverse psychology clip goes viral, but will it work?
News / Online
I Hate Thailand - reverse psychology clip goes viral, but will it work?
By Kevin May | December 1, 2014
Tourism bosses in Thailand are no doubt extremely pleased that a quirky marketing campaign has... Read More
Putting the (shopping) cart before the horse won't drive online conversion
News / Technology
Putting the (shopping) cart before the horse won't drive online conversion
By Viewpoints | December 1, 2014
It can be easy to forget, but the main purpose of a travel website isn’t to drive conversions; it’s to... Read More
Understanding the nuances of online travel partnerships in Asia-Pacific
News / Distribution
Understanding the nuances of online travel partnerships in Asia-Pacific
By Viewpoints | December 1, 2014
Many western companies have tried (or are trying) to expand their operations into the Asia-Pacific... Read More
A move by Google to see the end of ads on the internet
News / Online
A move by Google to see the end of ads on the internet
By PhocusWire | December 1, 2014
Google has challenged its own ad-funded business model by launching Contributor.It's a US service (for... Read More
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