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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Airbnb expands Weekend Getaways product globally

By Nick Vivion | November 24, 2014

After an initial test in the LA and SF markets, the Weekend Getaways product has been rolled out... Read More

News / Technology

What travelers hate the most about their travel apps during holidays

By Nick Vivion | November 21, 2014

Testing specialists Soasta have delivered another Holiday Traveler Behavior Study, outlining the areas... Read More

News / Online

Points as cash: How to do a better job protecting loyalty accounts

By Viewpoints | November 21, 2014

The early November hack of an unknown number of members’ rewards in Hilton’s HHonors™ program was a... Read More

News / Online

Marketing watch: Turkish Airlines logs win with global foodie showdown

By Nick Vivion | November 20, 2014

Following the success of last year's "selfie showdown" campaign with Kobe Bryant, Turkish Airlines has... Read More

News / Technology

Orthogonal or bust: Brad Gerstner lays out the roadmap in travel

By Nick Vivion | November 19, 2014

One of the most watched panels on stage at Phocuswright this year was the "Investor Insights" lineup... Read More

News / Online

Boxever woos Air New Zealand and Ryanair with personalisation push

By Linda Fox | November 19, 2014

Boxever is to bring its predictive marketing technology to Air New Zealand. The Ireland-based data... Read More

News / Distribution

Brand versus product: the rise of the travel meta brand

By Viewpoints | November 19, 2014

Sorry brand marketers, the travel industry has moved on. It is no longer sufficient to spend millions... Read More

News / Online

The Event Effect - a tech-led future for meetings, conferences and exhibitions

By Kevin May | November 19, 2014

It's rare to hear from someone in the events (MICE) sector speak at a PhoCusWright conference. But it... Read More

News / Online

TripAdvisor condemns hotelier who fines guests for bad reviews

By Kevin May | November 18, 2014

TripAdvisor has slammed a British hotelier who "fined" a guest for leaving a negative review on the... Read More

News / Online

Examining the intense role of trust between consumers and online travel brands

By Viewpoints | November 18, 2014

Two recent articles, spring to mind: one from Tnooz (The Art of Trust in Travel) and another which... Read More

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News / Technology

Architecture, pace, culture: Navigating travel's AI transition

News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More