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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Distribution

What TripAdvisor's instant booking means for hotels

By Sean O'Neil | November 7, 2014

TripAdvisor's new instant booking function is many things, but being instantly understandable isn't... Read More

News / Technology

Never fly close to airports: Drone captures Mexico City International [VIDEO]

By Nick Vivion | November 7, 2014

Don't do this at home: Mexican drone multimedia firm PostAndFly flew a drone around Mexico City's... Read More

News / Distribution

The chess moves needed to win back customers from online travel agencies

By Viewpoints | November 7, 2014

In a rather bold announcement for a now public strategy, Accor recently announced it aims to regain... Read More

News / Online

Priceline Group recovers slightly after plummeting on weaker outlook

By Nick Vivion | November 6, 2014

It's not often that the Priceline Group misses earnings or takes a beating on Wall Street - the stock... Read More

News / Technology

Ongoing: Hilton's loyalty program hackers continue selling account access

By Nick Vivion | November 6, 2014

Reports of a massive breach of Hilton's HHonors loyalty program emerged on loyalty blogs early last... Read More

News / Technology

Analysis of travel app ecosystem benchmarks quality across 31 brands

By Nick Vivion | November 5, 2014

ARC, an offshoot of Applause that specializes in the app economy, has taken a first-time look at the... Read More

News / Online

Dear hoteliers, the future of guest experience is NOT all about technology

By Viewpoints | November 5, 2014

The latest gold rush by hoteliers in the hospitality sector is being caused by technology. In my... Read More

News / Online

Avvio grabs $5.5 million investment from Calculus Capital

By Kevin May | November 5, 2014

Hotel booking engine and web design provider Avvio has scored a $5.5 million injection of capital from... Read More

News / Online

What travel startups MUST do when pitching in front of the industry

By Alex Bainbridge | November 3, 2014

Every conference nowadays seems to have some kind of pitching opportunity for travel startups. Some... Read More

News / Online

Mobile momentum prompts a rethinking of the role of online travel agencies

By Martin Cowen | November 3, 2014

A new research paper from PhoCusWright reconfirms the importance of mobile in redefining not only the... Read More

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News / Technology

Architecture, pace, culture: Navigating travel's AI transition

News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More