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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Heat on Expedia-Orbitz deal continues but business as usual at Orbitz
News / Technology
Heat on Expedia-Orbitz deal continues but business as usual at Orbitz
By Linda Fox | August 12, 2015
The Expedia-Orbitz deal continues to receive pressure from various groups as it awaits approval from... Read More
Travel agents demand Marriott axe campaign to push direct web sales
News / Distribution
Travel agents demand Marriott axe campaign to push direct web sales
By Kevin May | August 12, 2015
Marriott has angered a major travel agency group with its latest advertising campaign to encourage... Read More
Using forums to get inside the mind of frequent fliers
News / Online
Using forums to get inside the mind of frequent fliers
By Viewpoints | August 12, 2015
When it comes to consumer’s online discussion about airlines, those taking place on social media, TV... Read More
Hoteliers - worried about instant bookings? Learn from Amazon!
News / Distribution
Hoteliers - worried about instant bookings? Learn from Amazon!
By Viewpoints | August 11, 2015
Over the past few weeks there has been a major shift in the travel industry that has the potential to... Read More
You're grounded - travellers frustrated with irrelevant offers
News / Technology
You're grounded - travellers frustrated with irrelevant offers
By Linda Fox | August 11, 2015
There's a fine line between presenting relevant, timely information and services to travellers and... Read More
Why the digital advertising business is broken
News / Online
Why the digital advertising business is broken
By PhocusWire | August 11, 2015
"The onion is slowly and surely getting peeled back", argues Jim Spanfeller.... Read More
OTAs shake Australia, but Flight Centre shows strength
News / Distribution
OTAs shake Australia, but Flight Centre shows strength
By Martin Cowen | August 10, 2015
Roy Morgan Research in Australia has found that online travel agents are not far behind market leader... Read More
SEO and content - what are the leading cruise brands doing about it?
News / Distribution
SEO and content - what are the leading cruise brands doing about it?
By Kevin May | August 10, 2015
Cruise trips are unusual for many reasons, but not least because from a distribution perspective the... Read More
Is the billboard effect really dead? Watch this space...
News / Distribution
Is the billboard effect really dead? Watch this space...
By Viewpoints | August 7, 2015
In the tug of war between hoteliers and online travel agencies (OTAs), have you ever wondered why... Read More
"Don't listen to your users": A startup fesses up
News / Technology
"Don't listen to your users": A startup fesses up
By PhocusWire | August 7, 2015
Two years ago today, two friends and I sketched out an app, Hitlist, that would alert you when there... Read More
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More