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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Pros and cons of WeChat for direct hotel bookings
News / Technology
Pros and cons of WeChat for direct hotel bookings
By Viewpoints | August 6, 2015
Hotel organizations in China are undergoing a digital transformation and the cornerstone of their... Read More
Not happy campers: Agoda pulls all inventory from Trivago
News / Distribution
Not happy campers: Agoda pulls all inventory from Trivago
By Kevin May | August 6, 2015
Bit of an ugly spat brewing between metasearch engine Trivago and Agoda, the Asia-Pacific focused... Read More
Travel 2030: Marketing to a growing and changing world population
News / Distribution
Travel 2030: Marketing to a growing and changing world population
By Viewpoints | August 5, 2015
By 2030, there will be an extra billion people in the world, of which it is forecast 20% will be... Read More
Skyscanner bags global flight deal for MSN consumer platform
News / Online
Skyscanner bags global flight deal for MSN consumer platform
By Kevin May | August 4, 2015
Big league stuff for Skyscanner potentially, with it securing a deal to provide flight search to... Read More
Big Data unravels best time to target travellers with marketing [INFOGRAPHIC]
News / Online
Big Data unravels best time to target travellers with marketing [INFOGRAPHIC]
By Kevin May | July 30, 2015
More fuel for the marketer's engine with some major crunching of numbers to understand the differences... Read More
The Billboard Effect is dead, says a study of hotels listed on OTAs
News / Distribution
The Billboard Effect is dead, says a study of hotels listed on OTAs
By Sean O'Neil | July 30, 2015
A new study on how US travelers book hotels online contradicts earlier research on the topic. It... Read More
Business travellers more connected to ecommerce than general population
News / Technology
Business travellers more connected to ecommerce than general population
By Kevin May | July 30, 2015
Research and analysis from Adara has uncovered some interesting (and perhaps surprising) digital... Read More
Build trust with your hotel guests in four steps
News / Distribution
Build trust with your hotel guests in four steps
By Viewpoints | July 29, 2015
Hotel guests today expect their interactions with brands to be personal and relevant to their... Read More
Deep dive into last-minute online hotel booking habits
News / Technology
Deep dive into last-minute online hotel booking habits
By Kevin May | July 29, 2015
Let's face it, before HotelTonight and chums came along the big boys of online travel had probably... Read More
Secret Escapes raises $60 million from Google Ventures and others
News / Online
Secret Escapes raises $60 million from Google Ventures and others
By Kevin May | July 25, 2015
Huge round in the bank for flash hotel sale site Secret Escapes - securing $60 million from a list of... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More