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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Kayak does a Hipmunk, uses heat map search for hotels

By Kevin May | September 23, 2015

A long time ago (okay, three years ago), Kayak co-founder and CEO Steve Hafner (in)famously... Read More

News / Technology

What beacons and loyalty tracking from Facebook, Wisely, and others give restaurants

By Viewpoints | September 22, 2015

The proliferation of beacons in hospitality has been one of the hot topics of 2015. Airports continue... Read More

News / Distribution

SiteMinder sales chief, Cheapflights juggles management roles, Sabre expands CMO role, and more...

By PhocusWire | September 22, 2015

This is a roundup of news and announcements for people moves in travel, tourism and hospitality for... Read More

News / Online

Cruise Critic gets a little help from its friends

By Kevin May | September 21, 2015

UPDATE: Since our story was published, Cruise Critic has now included information about its ownership... Read More

News / Online

Writer's adblock: How ad blocking may change travel writing and publishers

By Stuart McDonald | September 21, 2015

I’m not going to go to deep into the pros and cons of actually using an adblocker, other than to say... Read More

News / Online

Airlines not trying very hard to fight intermediaries in Google search

By Kevin May | September 18, 2015

Online travel agencies and metasearch engines are pushing airlines out of Google search engine... Read More

News / Online

Apple vs Google vs Facebook - AKA the death of the web

By PhocusWire | September 17, 2015

You might think the conversation about ad blocking is about user experience.... Read More

News / Online

Facebook makes big push for airline advertisers to harness people power

By Kevin May | September 17, 2015

Facebook wants airlines to take a long look at how they manage their marketing and move away from... Read More

News / Technology

If numbers are up, why are hotel owners so frustrated?

By Viewpoints | September 17, 2015

Revenue management and marketing are ready for disruption. The same approach with the same tools,... Read More

News / Distribution

Regulator closes hotel booking probe, claims not a high priority

By Kevin May | September 17, 2015

A British competition watchdog has dropped an investigation into hotel booking rate discount, claiming... Read More

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News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

News / Finance

Juniper Group acquires Deem from Travelport

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More