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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Travellers admit to threatening a bad review to get discounts or upgrades
News / Online
Travellers admit to threatening a bad review to get discounts or upgrades
By Kevin May | July 8, 2016
Not matter how hard the likes of TripAdvisor try to weed out the dodgy reviews, a darker side of human... Read More
Airbnb gives thumbs-up to sharing economy Kite Mark
News / Online
Airbnb gives thumbs-up to sharing economy Kite Mark
By Kevin May | July 7, 2016
A programme in the UK to issue sharing economy-related companies with a so-called Kite Mark of high... Read More
AccorHotels uses location to listen to guest chatter on social media
News / Online
AccorHotels uses location to listen to guest chatter on social media
By Linda Fox | July 7, 2016
AccorHotels is using a social media platform to provide guests with a more personalised service. The... Read More
Tours and activities hit the Facebook chatbot trend
News / Online
Tours and activities hit the Facebook chatbot trend
By Kevin May | July 7, 2016
The travel industry can't move for Facebook Messenger chatbots at the moment - but Musement has... Read More
Revinate funding hits $45 million with new $13 million round
News / Online
Revinate funding hits $45 million with new $13 million round
By Kevin May | July 5, 2016
A Series C investment into Revinate has seen it strengthen its position as the heaviest backed online... Read More
Google goes deep on mobile search and booking behaviour
News / Technology
Google goes deep on mobile search and booking behaviour
By Kevin May | July 5, 2016
Search giant Google and research house TNS have combined forces to examine the role of mobile in... Read More
CheckMyBus stops for seven-digit investment round
News / Distribution
CheckMyBus stops for seven-digit investment round
By Kevin May | July 5, 2016
International bus transport metasearch service CheckMyBus has raised a seven-digit funding round in a... Read More
Making online travel content for users in micro-moments
News / Technology
Making online travel content for users in micro-moments
By Viewpoints | July 4, 2016
Google's cleverly devised notion of ‘micro-moments’ poses interesting challenges for travel agents who... Read More
Cracking the code for programmatic
News / Technology
Cracking the code for programmatic
By Viewpoints | July 4, 2016
Programmatic technology allows marketers to efficiently bid and place ads using data, enabling them to... Read More
Skioo raises $6.1 million to expand ski resort ancillary sales
News / Technology
Skioo raises $6.1 million to expand ski resort ancillary sales
By Kevin May | July 4, 2016
Just nine months after securing a $1.5 million round, Skioo has skied into another investment round of... Read More
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