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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Thai hotels prioritise social media and brand dotcom
News / Distribution
Thai hotels prioritise social media and brand dotcom
By Martin Cowen | July 12, 2016
Hotels in Thailand have identified social media as the most important area for future investment... Read More
TrustYou buys Checkmate (updated)
News / Technology
TrustYou buys Checkmate (updated)
By Martin Cowen | July 12, 2016
TrustYou, the guest feedback platform, has bought Checkmate, the real-time messaging service, for an... Read More
TripAdvisor revamps its flights metasearch, adds Flyscore ratings
News / Online
TripAdvisor revamps its flights metasearch, adds Flyscore ratings
By Sean O'Neil | July 11, 2016
Seven years ago, TripAdvisor first launched its metasearch flight tool, and it wasn't long after until... Read More
AirMosphere: another airline platform tries where countless others have failed
News / Online
AirMosphere: another airline platform tries where countless others have failed
By Kevin May | July 11, 2016
Here is the premise: travel company creates a platform where travellers can share their pictures and... Read More
Ibibo Group expands to South America with majority stake in Busportal
News / Distribution
Ibibo Group expands to South America with majority stake in Busportal
By Kevin May | July 11, 2016
India-based Ibibo Group has signalled its intention to target new regions of the world with an... Read More
Booking.com affiliate VNTrip scores $3 million funding round
News / Distribution
Booking.com affiliate VNTrip scores $3 million funding round
By Kevin May | July 11, 2016
VNTrip, just a month after its official launch, has scored a Series A funding round of $3 million from... Read More
Sabre tries to de-mystify millennial travelers
News / Online
Sabre tries to de-mystify millennial travelers
By Sean O'Neil | July 8, 2016
“Millennials are not a monolithic group,” says Sarah Kennedy Ellis, vice president of marketing and... Read More
Hotels turn guest joy into marketing messages using artificial intelligence
News / Online
Hotels turn guest joy into marketing messages using artificial intelligence
By Kevin May | July 8, 2016
Flip.to has created an artificial intelligence-led platform that it reckons is the start of "real... Read More
App use study casts shadow over Facebook Messenger
News / Technology
App use study casts shadow over Facebook Messenger
By Martin Cowen | July 8, 2016
A global report from SimilarWeb, looking at the amount of time people spend on messaging apps, is a... Read More
Influencer marketing is ideal for hotels
News / Online
Influencer marketing is ideal for hotels
By Viewpoints | July 8, 2016
For the uninitiated, influencer marketing can be confusing. NB This is a viewpoint by Anthony Rawlins,... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More