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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

The story of Hipmunk: How the metasearch engine turned "suckage" into success
Opinion / Online
The story of Hipmunk: How the metasearch engine turned "suckage" into success
By Adam Goldstein - Hipmunk | October 31, 2018
When we started Hipmunk in 2010, we were trying to solve a problem we faced firsthand: the agony of... Read More
The good - and bad - of Trivago's hotel metasearch model
Opinion / Online
The good - and bad - of Trivago's hotel metasearch model
By Jacopo Rita - Bookassist | October 31, 2018
According to recent industry buzz and rumors, Trivago has seen better times. Hardly a month (or even... Read More
expedia-guest-insights
News / Distribution
Expedia rolls out Guest Insights technology for booking behavior intel
By Linda Fox | October 30, 2018
Expedia is adding to its services it offers hotels with its Guest Insights technology.... Read More
It's the end of the hotel metasearch model as we know it
Opinion / Online
It's the end of the hotel metasearch model as we know it
By Max Starkov - HEBS Digital | October 30, 2018
The very promise to compare rates on hundreds of sites for the same hotel is what makes hotel... Read More
Booking Holdings Grab investment partnership
News / Online
Booking Holdings invests $200M in SE Asian ride-hail company Grab
By Mitra Sorrells | October 29, 2018
Booking Holdings is making a major investment and creating a strategic partnership with Grab Holdings,... Read More
MakeMyTrip soft launches experiences as it reports gains across air and hotel units
News / Online
MakeMyTrip soft launches experiences as it reports gains across air and hotel units
By Linda Fox | October 29, 2018
MakeMyTrip Group has reported an increase of 27% to gross bookings of more than $1.2 billion for... Read More
Travelers less concerned with social media, destination politics when finding and planning travel
News / Online
Travelers less concerned with social media, destination politics when finding and planning travel
By Jill Menze | October 29, 2018
Travelers are increasingly relying on technology to assist with their travel experiences, however,... Read More
QOTW: Something about second-guessing travelers
News / Online
QOTW: Something about second-guessing travelers
By PhocusWire | October 26, 2018
Quote from Akemi Tsunagawa, founder and CEO of Bespoke, in an article of PhocusWire this week.... Read More
revinate hotel marketing
News / Online
The hotel email marketing trends that can help boost ROI
By Jill Menze | October 26, 2018
Compared to other marketing channels such as social media, direct mail or paid search, email delivers... Read More
In the green room at Phocuswright with ... Dhruv Shringi
Interview / Online
In the green room at Phocuswright with ... Dhruv Shringi
By PhocusWire | October 26, 2018
As co-founder and CEO of Yatra, Dhruv has led the company from its launch in 2006 with three people to... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More