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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

The new digital KPIs for DMOs to measure success
News / Distribution
The new digital KPIs for DMOs to measure success
By Viewpoints | August 22, 2018
This is a viewpoint by Ted Sullivan, vice president of resort and destination analytics for Adara.... Read More
Ctrip adds tours and activities inventory to Trip.com
News / Online
Ctrip adds tours and activities inventory to Trip.com
By Jill Menze | August 21, 2018
Ctrip is bringing tours and activities to more customers by adding its Things to Do product to... Read More
Making sure young travellers get the joke
News / Technology
Making sure young travellers get the joke
By Viewpoints | August 21, 2018
This is a viewpoint by Becky Power, travel lead for Google UK. They famously say that humour doesn’t... Read More
STARTUP STAGE: WhyHotel turns luxury apartment buildings into pop-up hotels
Interview / Online
STARTUP STAGE: WhyHotel turns luxury apartment buildings into pop-up hotels
By Mitra Sorrells | August 20, 2018
WhyHotel transforms unoccupied apartment units in brand-new luxury buildings into temporary hotel... Read More
The secret to direct bookings? Consider hotel website conversion rates
Opinion / Online
The secret to direct bookings? Consider hotel website conversion rates
By Max Starkov | August 17, 2018
A key imperative for hoteliers in 2018 is preventing travel planners from becoming distracted by... Read More
Google on travel marketing
Opinion / Online
Google: Time to rethink fairy tale loyalty strategies in travel
By Jenna Hovel - Google | August 16, 2018
Today, people have more booking options than ever at their fingertips. And marketers must evolve their... Read More
On The Beach takes offline chance with £20M Classic Collection deal
News / Online
On The Beach takes offline chance with £20M Classic Collection deal
By Kevin May | August 16, 2018
Proof that online travel brands are still have an eye on opportunities in the physical world, with On... Read More
Expedia Group pays $60M to buy out AirAsia from AirAsiaGo platform
News / Online
Expedia Group pays $60M to buy out AirAsia from AirAsiaGo platform
By Kevin May | August 14, 2018
An investment of $60 million has brought to an end a seven-year joint venture between Expedia Group... Read More
Amadeus ups the hospitality ante with TravelClick deal
News / Distribution
Amadeus ups the hospitality ante with TravelClick deal
By Marisa Garcia | August 13, 2018
Amadeus has announced plans to buy TravelClick for $1.52 billion from private equity investment firm... Read More
Life beyond walled gardens
News / Technology
Life beyond walled gardens
By Viewpoints | August 13, 2018
This is a viewpoint by Tom Rolph, VP of EMEA for Tapad. Walled gardens are the industry’s frenemies.... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More