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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Airbnb for Work expands, looks beyond core business travel market
News / Online
Airbnb for Work expands, looks beyond core business travel market
By Jill Menze | September 5, 2018
Airbnb, in its tenacious quest to engage with one billion guests by 2028, is ramping up its efforts to... Read More
On the agenda - tnoozLIVE@AviationFestival running order
News / Distribution
On the agenda - tnoozLIVE@AviationFestival running order
By PhocusWire | September 5, 2018
The interview schedule for tnoozLIVE@AviationFestival is complete. Presented by JetBlue... Read More
Google breathes down the neck of Kayak in clicks sent to airlines
News / Online
Google breathes down the neck of Kayak in clicks sent to airlines
By Kevin May | September 5, 2018
Google is sending almost equal levels of traffic to airline websites as Kayak, following a massive... Read More
Guest Experience report
News / Online
Upsell conversion, mobile communication top list of opportunities for hoteliers
By Mitra Sorrells | September 5, 2018
A new survey of hoteliers in the United States, Canada, Western Europe and Southeast Asia has found... Read More
Contrary Brits want to see personalised offers without sharing data
News / Technology
Contrary Brits want to see personalised offers without sharing data
By Marisa Garcia | September 5, 2018
The struggle between privacy and personalisation shows no signs of being resolved, as another survey... Read More
August's hotel tech news in 1000 words
News / Technology
August's hotel tech news in 1000 words
By Simone Puorto | September 4, 2018
This is a viewpoint by Simone Puorto. Washington Post columnist Michael Dirda once wrote that "August... Read More
Ignore no more - why Ctrip has to be part of a distribution strategy
Opinion / Online
Ignore no more - why Ctrip has to be part of a distribution strategy
By Samantha Wai - SHR | September 3, 2018
As incomes in China have risen in recent years, so too has the amount of international travel taken by... Read More
How purchasing trends, trip motivations and booking behaviors differ across four markets
News / Online
How purchasing trends, trip motivations and booking behaviors differ across four markets
By Phocuswright Research | August 31, 2018
It's critical for travel companies to understand the consumer behaviors and preferences that influence... Read More
indian bleisure travelers
News / Online
Bleisure on the rise among Indian business travelers
By Mitra Sorrells | August 31, 2018
Business travelers from India are increasingly investing time and money to add leisure experiences to... Read More
The impact of influencer marketing on the booking journey
Opinion / Online
The impact of influencer marketing on the booking journey
By Angharad Miller - Swayy | August 30, 2018
Let’s set the scene. Up until the digital revolution, traditional marketing and word-of-mouth were the... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More