Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Distribution

Amadeus sees growth metrics in 2019 boosted by business expansion

By Linda Fox | November 7, 2019

The travel technology giant reported a 15% increase in revenue to €4.2 billion while EBITDA climbed just over 11% to €1.8 billion in the first nine months of 2019. Read More

From Our Partners / Distribution

How do you like those apples? Easy comparison shopping with new storefront

By Diane Dunigan / Lindsay Rose - Sabre Travel Network | November 6, 2019

Airlines are challenged to create and display offers in ways that are both differentiated and easy to comprehend. Travelers and travel consultants want one-stop, “apples-to-apples” comparison... Read More

News / Distribution

Steady progress for NDC, but what are the next hurdles to overcome?

By Linda Fox | November 4, 2019

Announcements from American Express Global Business Travel, CWT and FCM have talked up NDC - but do they really mean anything and, more importantly, what real progress is being made? Read More

From Our Partners / Distribution

REPORT: The real value of the bedbank distribution model

By Robert Cole - PhocusWire | October 30, 2019

This PhocusWire/Hotelbeds report is a comprehensive overview of the bedbank sector, including details on the processes involved, history of the model, issues around rate parity and how the market might... Read More

News / Distribution

Flybook opens up tours and activities distribution via Rezdy partnership

By Linda Fox | October 28, 2019

The partnership enables tours and experiences providers using Flybook to distribute their products through thousands of online and offline agents. Read More

atpco rich content agreements amadeus sabre

News / Technology

ATPCO makes breakthrough in rich content strategy with signing of Amadeus and Sabre

By Mitra Sorrells | October 23, 2019

ATPCO has signed agreements with Sabre and Amadeus that allow the two companies to distribute and integrate Routehappy Rich Content. Read More

Opinion / Technology

Automating the travel industry needs an intelligent approach

By Maxim Sevastianov - Traveknowledgy | October 22, 2019

Whether an online travel agency, travel management company, travel agent or indeed any business operating in the travel industry, automation saves time and allows resources to be diverted elsewhere. Read More

News / Distribution

VIDEO: Sabre Airline Solutions talks distribution, customization and digital airlines

By Linda Fox | October 3, 2019

PhocusWire spoke to Sabre Airline Solutions on digital airlines, data and personalization at the World Aviation Festival 2019. Read More

News / Technology

Impala checks in with $11M investment to scale up hotel data platform

By Kevin May | October 2, 2019

The U.K.-based company was launched in 2017 and had previously raised $1.8 million in April 2018. Read More

Opinion / Online

What the travel sector can learn from the demise of Thomas Cook

By Sooho Choi - Publicis Sapient | September 26, 2019

Unlike the leading OTAs or the low-cost airlines whose business models necessitated digital capability to reduce cost, Thomas Cook was unable to find the omnichannel strategy that represented... Read More

Opinion / Distribution

Wholesale changes in distribution: Marriott and Expedia in the spotlight, Amoma in the deadpool

By Gino Engels - OTA Insight | September 25, 2019

Since rate disparity has a significant impact on profitability for hotels, the demise of a channel with a negative parity history is noteworthy. Read More

News / Online

Thomas Cook's digital strategy - great ideas that came too late

By Kevin May | September 23, 2019

Years after when a serious strategy should have been considered, Thomas Cook finally hired its first chief digital officer in the shape of Marco Ryan. He was in the job less than 12 months. Read More

News / Technology

Thomas Cook collapses after investors pull the plug on survival package

By Kevin May | September 22, 2019

Plenty of factors have led to the tour operating giant's demise, including its failure, at crucial times, to grasp the complexities of IT and the wider digital world. Read More

News / Distribution

Paul Abbott gets top American Express GBT job as CEO Anderson steps down

By Linda Fox | September 20, 2019

Abbott comes from a chief commercial officer role within payments at American Express and has been on the board at the business travel unit for four years. Read More