Automating the travel industry needs an intelligent approach
Automating the travel industry needs an intelligent approach
By Maxim Sevastianov - Traveknowledgy | October 22, 2019
Whether an online travel agency, travel management company, travel agent or indeed any business... Read More
Opinion / Technology
Bhanu Chopra_Harmeet Singh_RateGain_CEO
RateGain names Harmeet Singh as CEO, plots multiple acquisitions in platform ramp-up
By Kevin May | October 21, 2019
The arrival is being heralded as a significant appointment for the travel technology provider as it... Read More
News / Technology
Agoda CEO on moving beyond accommodation and forging unorthodox partnerships
Agoda CEO on moving beyond accommodation and forging unorthodox partnerships
By Corinne Wan - WebInTravel | October 21, 2019
The OTA says it is focusing on finding the “best inventory” for its customers, operating with the... Read More
News / Online
Sounding Off: Reviews should be about quality, not quantity
Sounding Off: Reviews should be about quality, not quantity
By PhocusWire | October 18, 2019
The narrative around reviews has completely changed. It's no longer about volume but relevancy -... Read More
Interview / Online
The Phocuswright Conference 2019 preview - Hospitality in a perfect storm
The Phocuswright Conference 2019 preview - Hospitality in a perfect storm
By PhocusWire | October 18, 2019
Anyone - hotels, private accommodation, system providers - who thought the hospitality sector was... Read More
News / Distribution
How I Got Here, episode 9 - Henrik Zillmer of AirHelp
How I Got Here, episode 9 - Henrik Zillmer of AirHelp
By Kevin May | October 17, 2019
Entertaining, unconventional and smart - founder and CEO of AirHelp, Henrik Zillmer, joins David... Read More
Interview / Online
Sabre buys airline retail platform Radixx for $110M
Sabre buys airline retail platform Radixx for $110M
By Kevin May | October 16, 2019
The deal is being positioned as a mechanism to get more low-cost carriers into the Sabre fold, with... Read More
News / Distribution
WEBINAR REPLAY! Next steps in airline retail: mastering direct distribution
WEBINAR REPLAY! Next steps in airline retail: mastering direct distribution
By PhocusWire | October 16, 2019
Join industry experts and leading executives to learn how carriers are advancing from digitization to... Read More
News / Distribution
Accor and Expedia believe there's a path to save the hotel-OTA relationship
Accor and Expedia believe there's a path to save the hotel-OTA relationship
By Marissa Trew - WebInTravel | October 16, 2019
The hotel-online travel agency relationship has always been a tricky one. The two are co-dependent and... Read More
News / Online
State of travel startups: Almost $20B raised in funding over ten years
State of travel startups: Almost $20B raised in funding over ten years
By Kevin May | October 15, 2019
Phocuswright's annual State of Startups Report, which has tracked the digital travel startup landscape... Read More
News / Startups

Kevin's most recent articles

Sponsored Content
From Our Partners
The Phocuswright Conference 2026
November 17-19, 2026
The Phocuswright Conference 2026
The Phocuswright Conference 2026, November 17-19, Ft. Lauderdale, Florida. Register Now.... Register Now
Duetto acquires FLYR Hospitality to boost AI capabilities
October 8, 2026
Duetto acquires FLYR Hospitality to boost AI capabilities
The acquisition adds FLYR Hospitality’s AI-driven revenue strategy platform to Duetto’s revenue and... Read More
BA-parent IAG applies a 3-question test for AI automation
October 8, 2026
BA-parent IAG applies a 3-question test for AI automation
IAG has a federal approach to AI but with risk committees at each airline and a 10-point AI policy in... Read More