traveler walking airport
Travelers satisfied with airlines during coronavirus, frustrated with insurance providers
By Steven Lerner | March 18, 2020
As travelers are forced to rethink trips due to the COVID-19 coronavirus, airlines are being praised... Read More
News / Online
WEBINAR REPLAY! Why we book: Unpacking travel loyalty
WEBINAR REPLAY! Why we book: Unpacking travel loyalty
By PhocusWire | March 17, 2020
Considering the top 25% of travelers generate 77% of travel revenue, having a loyal customer base is... Read More
News / Online
How data is shaping the traveler experience
How data is shaping the traveler experience
By AirPlus  | March 17, 2020
Data today is an integral part in travel management. It’s helping travel managers tell the story of... Read More
From Our Partners / Technology
We haven't been here before
We haven't been here before
By Kevin May | March 16, 2020
The industry needs smart thinking, collective responsibility and action from brands, an ability to be... Read More
News / Online
Looking beyond the coronavirus chicane to accelerate growth for travel
Looking beyond the coronavirus chicane to accelerate growth for travel
By Apurva Chamaria - RateGain. | March 16, 2020
This is not the first time in this century that the travel and tourism industry is at the center of a... Read More
From Our Partners / Technology
InPhocus, episode 1 - Coronavirus came from nowhere and turned 2020 on its head
InPhocus, episode 1 - Coronavirus came from nowhere and turned 2020 on its head
By PhocusWire | March 13, 2020
Fronting the show for its debut are PhocusWire's Kevin May and Charuta Fadnis, Phocuswright's head of... Read More
News / Online
Sounding Off: All that talk about being brilliant communicators should be real
Sounding Off: All that talk about being brilliant communicators should be real
March 13, 2020
Now that marketing is all over the place for a few months, communications has to be the channel... Read More
Interview / Online
Will the coronavirus outbreak force hotels to adapt to new technologies quicker?
Will the coronavirus outbreak force hotels to adapt to new technologies quicker?
By Gregor Amon - Hotel Data Cloud | March 13, 2020
When it comes to hotels, you can bet that hotel owners and managers are reeling, trying to come up... Read More
Opinion / Technology
phocuswright-europe-2020-new-dates
Phocuswright Europe 2020 is still on – just with a new date
By PhocusWire | March 13, 2020
In light of the health threat from COVID-19 and resulting travel restrictions, Phocuswright Europe... Read More
News / Online
How I Got Here, episode 28 - Michael Driedger of Operto
How I Got Here, episode 28 - Michael Driedger of Operto
By PhocusWire | March 12, 2020
Mozio's David Litwak and Kevin May from PhocusWire talk with Micheal Driedger, co-founder and CEO of... Read More
Interview / Technology

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The Phocuswright Conference 2026
November 17-19, 2026
The Phocuswright Conference 2026
The Phocuswright Conference 2026, November 17-19, Ft. Lauderdale, Florida. Register Now.... Register Now
Travel Marketing AI Summit London
September 8, 2026
Travel Marketing AI Summit London
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Engine acquires Options Travel to build modern OBT
July 31, 2026
Engine acquires Options Travel to build modern OBT
Engine will be demoing the AI-native OBT at GBTA in Chicago next week.... Read More