Delta Air Lines News and Updates

Delta Air Lines is a global aviation leader known for its operational excellence, digital transformation efforts, and customer-centric strategies. PhocusWire provides in-depth coverage of Delta Air Lines news and updates, highlighting how the airline continues to innovate and adapt in a competitive travel environment.

Latest Delta flight news, partnerships, and aviation strategies

From loyalty program enhancements and biometric boarding to sustainability initiatives and global alliances, Delta is at the forefront of reshaping the air travel experience. Our reporting covers its major investments in technology, strategic partnerships, and evolving distribution models aimed at improving performance and passenger engagement.

Delta-Sabre deal will see GDS paid on booking's value, not flat fee
News / Distribution
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
By Robert Silk - Travel Weekly | June 22, 2021
A revamped distribution agreement between Delta and Sabre has the potential to disrupt the standard commercial payment model between airlines, GDSs and travel advisors. Read More
Airlines are finding new ways to boost traveler confidence
News / Distribution
Airlines are finding new ways to boost traveler confidence
By Linda Fox | May 20, 2021
COVID insurance policies and providing consistent information are among measures carriers are taking to entice travelers. Read More
What's next for airline distribution as IATA pushes its retailing vision?
News / Distribution
What's next for airline distribution as IATA pushes its retailing vision?
By Linda Fox | January 26, 2021
IATA lays out our three areas of focus in 2021 to get closer to airline retailing. Read More
Airline ancillary revenue projections slashed by half for 2020
News / Distribution
Airline ancillary revenue projections slashed by half for 2020
By Linda Fox | October 1, 2020
Airlines are expected to report ancillary revenue declines of at least 40% for 2020 - but revenue rates are holding during this pandemic-hit year. Read More
sap-concur-summit-delta
News / Online
Delta CEO: Time for all travel sectors to “join arms” to drive safety and rebuild traveler confidence
By Mitra Sorrells | September 21, 2020
The airline CEO spoke about collaboration, hygiene efforts, the future of business travel and the need for accountability and transparency on racial issues. Read More
Delta pauses NDC development, "doubles down" on existing distribution strategy
News / Distribution
Delta pauses NDC development, "doubles down" on existing distribution strategy
By Linda Fox | September 10, 2020
As Delta moves away from NDC to focus on its existing infrastructure, Air France-KLM continues its NDC strategy. Read More
Are the tech giants coming for airlines?
News / Distribution
Are the tech giants coming for airlines?
By Linda Fox | May 4, 2020
Data giants such as credit card companies have stayed away from airlines; post-coronavirus travel might change that. Read More
How AI can save airline customer service teams in times of crisis
Opinion / Technology
How AI can save airline customer service teams in times of crisis
By Puneet Mehta - Netomi | April 20, 2020
As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction. Read More
The Future of Travel Experience: Digital overhaul, from air to rail
Interview / Online
The Future of Travel Experience: Digital overhaul, from air to rail
By Jeff Katz - Journera | January 17, 2020
In his series of interviews with industry leaders, Jeff Katz talks to Richard Anderson, CEO of Amtrak and former CEO of Delta Air Lines. Read More
VIDEO: Delta's plan to trial personalized passenger information screens in airports
News / Technology
VIDEO: Delta's plan to trial personalized passenger information screens in airports
By Linda Fox | January 8, 2020
During a keynote at CES this week, Delta CEO Ed Bastian highlights some of the tech initiatives the carrier is developing. Read More
certify-q2-2019-business-travel-expenses
News / Technology
Uber and Lyft are dominating business travel expense claims
By Linda Fox | August 1, 2019
The suppliers that top business travel expense claims include Uber, Starbucks and Lyft according to Certify. Read More
TripActions new flight shopping interface
News / Distribution
TripActions introduces new flight shopping experience for business travelers
By Mitra Sorrells | February 5, 2019
TripActions is rolling out a new interface to provide a better flight shopping experience for business travelers. Read More
delta-ceo-CES-2019
News / Technology
CES 2019: Delta boss talks data, AI and internal culture
By Linda Fox | January 10, 2019
Delta CEO Ed Bastian talks about internal culture, AI and other data initiatives during CES 2019. Read More
airline-retailing
News / Distribution
U.S. airlines offer rare unified view on their dream retail world
By Linda Fox | November 26, 2018
The days of a one-size-fit-all experience on airlines are gone, but the technology that facilitates a wider retail offering is playing catch-up. Read More
Skyscanner joins NDC Exchange
News / Distribution
Skyscanner becomes first travel search engine to join NDC Exchange
By Mitra Sorrells | October 24, 2018
Skyscanner has joined NDC Exchange, an industry-owned marketplace created by ATPCO and SITA to facilitate adoption of IATA’s New Distribution Capability.   Read More
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