Delta Air Lines News and Updates

Delta Air Lines is a global aviation leader known for its operational excellence, digital transformation efforts, and customer-centric strategies. PhocusWire provides in-depth coverage of Delta Air Lines news and updates, highlighting how the airline continues to innovate and adapt in a competitive travel environment.

Latest Delta flight news, partnerships, and aviation strategies

From loyalty program enhancements and biometric boarding to sustainability initiatives and global alliances, Delta is at the forefront of reshaping the air travel experience. Our reporting covers its major investments in technology, strategic partnerships, and evolving distribution models aimed at improving performance and passenger engagement.

ndc-exchange-airlines-sita-atpco
News / Distribution
NDC Exchange boosted by five new airlines
By Linda Fox | October 11, 2018
NDC Exchange, created by ATPCO and SITA, sees five new carriers join. Read More
Surveying the travel startup landscape, part 3: The support systems
News / Startups
Surveying the travel startup landscape, part 3: The support systems
By Mitra Sorrells | August 20, 2018
In the last few years, several support programs have launched to help entrepreneurs evaluate, develop and grow their innovative ventures across every aspect of travel and tourism.  Read More
Google on travel marketing
Opinion / Online
Google: Time to rethink fairy tale loyalty strategies in travel
By Jenna Hovel - Google | August 16, 2018
Today, people have more booking options than ever at their fingertips. And marketers must evolve their strategies to meet customers where they are.  Read More
Security series part 1 threat landscape
News / Online
Unlocking travel security, part 1: The threat landscape
By Mitra Sorrells | May 7, 2018
Equifax, Yahoo, Ebay – all major brands that have been the targets of cyber criminals, with millions of customers impacted in each case.   Read More
JetBlue signs code-share deal with charter airline, an industry first
News / Distribution
JetBlue signs code-share deal with charter airline, an industry first
By Michele McDonald | April 27, 2018
JetBlue Airways has signed a code-sharing deal with a public-private charter airline, a “first” in the history of such agreements. The new deal, which goes into operation on May 1 with JetSuiteX, o Read More
The value of customer centricity in loyalty as Millennials rise to the top
News / Distribution
The value of customer centricity in loyalty as Millennials rise to the top
By Marisa Garcia | April 24, 2018
As Millennials advance in their careers, travel brands need to ensure their loyalty programs are keeping up with the changes they require to feel appreciated and valued. Tnooz spoke to customer mar Read More
wrapup april 20 2018
Notated News / Technology
Delta, Blacklane, BookingKit and more news briefs today...
By PhocusWire | April 20, 2018
Delta launches Farelogix’s calculation engine… BookingKit partners with Vakario… Thai Airways International promotes Blacklane… Cathay Pacific integrates with Skyscanner… RedAwning grows... Read More
Delta is launch customer for Farelogix availability engine
News / Distribution
Delta is launch customer for Farelogix availability engine
By Michele McDonald | April 11, 2018
Delta Air Lines has launched Farelogix’ new availability calculation engine that makes the airline the single source of availability for transactions. Called the FLX Availability Calculator, the en Read More
Delta Air Lines' chat vendor discloses 6-month-old data breach
News / Technology
Delta Air Lines' chat vendor discloses 6-month-old data breach
By Michele McDonald | April 9, 2018
The payment data of a “small subset” of Delta Air Lines customers may have been exposed when [24]7.ai, the vendor of the airline’s chat function, was hacked. The incident occurred between Sept 26 a Read More
Is Delta becoming a cutting edge tech company right before our eyes?
News / Technology
Is Delta becoming a cutting edge tech company right before our eyes?
By Marisa Garcia | March 29, 2018
OK, first, yes, aviation and aeronautics are technologies themselves. And Delta’s long-established MRO prowess means that the airline has applied technology to aeronautics for decades. But more rec Read More
How AI is transforming the traveler experience from start to finish
News
How AI is transforming the traveler experience from start to finish
By Viewpoints | March 16, 2018
This is a viewpoint from Noreen Henry, CEO of Wayblazer. With today's technology, consumers are able to interact with self-driving cars, real-time language translation services, and of course shop Read More
Seamless Air Alliance marks radical pivot in evolution of inflight wifi
News / Technology
Seamless Air Alliance marks radical pivot in evolution of inflight wifi
By Marisa Garcia | February 28, 2018
It is not that long ago, even last week, that inflight wifi was viewed as a perk. But it’s growing importance to customers has led to the forging of new relationships to build an infrastructure that g Read More
Wi-Fi now on 82 airlines, system upgrades on the rise
News / Technology
Wi-Fi now on 82 airlines, system upgrades on the rise
By Jill Menze | January 30, 2018
In-flight Wi-Fi is more prevalent than it’s ever been, with 82 airlines now offering the service, up 17% over last year. Read More
American, Delta revive their re-accommodation agreement
News / Distribution
American, Delta revive their re-accommodation agreement
By Michele McDonald | January 29, 2018
Delta and American airlines agreed to a new deal that will enable the airlines to rebook customers onto each other’s flights in the event of unexpected flight disruptions. The new agreement went in Read More
Travelport expands merchandising tool to more than 250 airlines
News / Distribution
Travelport expands merchandising tool to more than 250 airlines
By Mitra Sorrells | January 22, 2018
More than 250 airlines are now using Travelport’s Rich Content and Branding merchandising tool to market branded fares and ancillaries.   Read More
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