A Canadian tour operator, Go Travel South, ceased doing business "due to economic circumstances" and informed travelers that their "flights will not be departing."
"We are extremely sorry that you will not be departing on your planned vacations," the company says on its website.
Go Travel South operated a winter tour program from Halifax to Mexico and the Dominican Republic.
The tour operator, based in Halifax, informs travelers that they will have to contact their credit card companies for refunds and that Go Travel South will not be responding to e-mails, although it will respond to requests to send missing itineraries or e-tickets.
Go Travel South contracted with Flair Air beginning in December 2009 for charter flights, but tells travelers that Flair Air was merely the provider of charter air services and can't help with refunds.
Flair Air says it contract with Go Travel South has been terminated, although it will operate flights Feb. 25 to Feb. 28 to retrieve Go Travel South for their returns from Mexico and the Dominican Republic.
According to consumers' discussions on TripAdvisor, the company had been having economic struggles for some time.
It apparently changed its name last year from Go Travel Direct to Go Travel South and ceased flying from Montreal in favor of Halifax and Ottawa departures only.