Business Travel News

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

The business travel landscape is evolving rapidly, driven by hybrid work models, sustainability goals, and digital transformation. At PhocusWire, we provide the most relevant business travel news—analyzing how corporations, travel management companies, and technology providers are rethinking policies, platforms, and experiences for the modern traveler.

Insights on corporate travel policies, trends, and innovation

Our coverage focuses on the tools and strategies shaping corporate mobility, from booking and expense platforms to duty of care and traveler wellness. We follow the latest developments in AI-driven personalization, ESG reporting, and the integration of business and leisure travel services, offering a full view of how the sector is adapting to the ever changing industry.

In The Big Chair - Robert Albert of Routehappy
Interview / Distribution
In The Big Chair - Robert Albert of Routehappy
By Jill Menze | February 7, 2018
The travel industry veteran of more than ten-plus years will continue to lead Routehappy as a strategic business unit as part of its ATPCO acquisition.  Read More
ctrip tours4fun
News / Technology
Ctrip’s Tours4fun acquires stake in Travstarz Global, grows B2B presence in India
By Jill Menze | February 5, 2018
Ctrip’s Tours4fun is expanding its B2B business in India by acquiring stake in Travstarz Global Group. Read More
Blockchain known travel digital identity
News / Technology
Decoding blockchain, part 1: Travel ID and security
By Mitra Sorrells | February 5, 2018
Depending on who you listen to, cryptocurrencies such as Bitcoin, Ethereum, and Litecoin will either change fundamental aspects of people’s daily lives – financial services, healthcare, retail and, yes,... Read More
Google Flights AI update WayBlazer reaction
News / Technology
Google Flights can now predict flight delays before airlines
By Mitra Sorrells | February 1, 2018
Google’s latest updates to its Flights search engine combine artificial intelligence and data analysis to forecast flight delays and decipher the fine print of “basic economy” fares.   Read More
American Express buys Mezi chatbot
News / Startups
AmEx buys Mezi, embraces "do-it-for-me" model
By Mitra Sorrells | January 30, 2018
American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO Swapnil Shinde says upends the current “DIY” trend of travel search and booking into a... Read More
Prepare for impact: autonomous vehicles will reshuffle the travel industry
Opinion / Technology
Prepare for impact: autonomous vehicles will reshuffle the travel industry
By Alex Bainbridge - The Spontaneous Travel Company | January 26, 2018
Self-driving vehicles will, along with Blockchain, perhaps, be the next big industry-wide invention to make and break companies. Read More
Investigation: How airlines gain an edge through pricing (Part Two)
Opinion / Distribution
Investigation: How airlines gain an edge through pricing (Part Two)
By Riccardo Boin and others - McKinsey | January 24, 2018
Taking attribute-level customization and applying it across all revenue categories to create a smarter RM model will enable airlines to create a potentially infinite number of price points. Read More
Seven in ten airline bookings have ancillary product option
News / Distribution
Seven in ten airline bookings have ancillary product option
By Kevin May | January 22, 2018
Amadeus claims over two-thirds of global air bookings are now eligible to include an ancillary service. Read More
Investigation: How airlines gain an edge through pricing (Part One)
Opinion / Distribution
Investigation: How airlines gain an edge through pricing (Part One)
By Riccardo Boin and others - McKinsey | January 22, 2018
Most airlines have optimized their core ticket costs. But as ancillary purchases represent an increasing percentage of customer spending airlines must rethink their revenue-management practices. Read More
Research Spotlight: US online travel market overview
News / Online
Research Spotlight: US online travel market overview
By PhocusWire | January 22, 2018
Though economic and geopolitical events impacted the travel industry in 2016 - growth approached just 1%, with the corporate sector in particular struggling - the pace picked back up for 2017. Read More
Digital impatience: Hotels need to adapt to win the "Need for Speed" generation
Opinion / Online
Digital impatience: Hotels need to adapt to win the "Need for Speed" generation
By Felix Undeutsch - MICE, Expedia Inc. | January 5, 2018
Companies like Amazon have made it clear: Everything is accessible to everyone at any time from anywhere. Hotels need to follow suit. Read More
QOTW: Something about human-like robots
News / Technology
QOTW: Something about human-like robots
By PhocusWire | December 29, 2017
Quote from Rob Greyber, president at Egencia. Read More
PhocusWire Forecast 2018: Hotel issues to sharpen
Opinion / Distribution
PhocusWire Forecast 2018: Hotel issues to sharpen
By Dori Stein - Fornova | December 28, 2017
2018 will be another busy year in the distribution space, as hotels and online travel agencies continue to dance and spar. Read More
PhocusWire Forecast 2018: Rise of the machines (and humans)
Opinion / Technology
PhocusWire Forecast 2018: Rise of the machines (and humans)
By Rob Greyber - Egencia | December 27, 2017
What a year. On a global scale, 2017’s headlines were both polarizing and surprising, terrifying and exhilarating. Read More
PhocusWire Forecast 2018: Our view on Online
Opinion / Online
PhocusWire Forecast 2018: Our view on Online
By PhocusWire | December 21, 2017
The state of online travel as we leave 2017 and enter 2018 couldn’t be more fascinating and yet still fairly difficult to gauge. Read More