Business Travel News

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

The business travel landscape is evolving rapidly, driven by hybrid work models, sustainability goals, and digital transformation. At PhocusWire, we provide the most relevant business travel news—analyzing how corporations, travel management companies, and technology providers are rethinking policies, platforms, and experiences for the modern traveler.

Insights on corporate travel policies, trends, and innovation

Our coverage focuses on the tools and strategies shaping corporate mobility, from booking and expense platforms to duty of care and traveler wellness. We follow the latest developments in AI-driven personalization, ESG reporting, and the integration of business and leisure travel services, offering a full view of how the sector is adapting to the ever changing industry.

CTOs-on-chatbots
News / Technology
Travel tech bosses on chatbots and the need for human interaction
By Linda Fox | November 7, 2018
Carlson Wagonlit Travel is running several chatbot pilots to see how and where the technology can best help the travel management company and its customers. Read More
How travel management companies are battling the content gap
News / Distribution
How travel management companies are battling the content gap
By Amanda Metcalf - BTN | November 5, 2018
The travel management company's first purpose was to print paper airline tickets and deliver them to travelers. TMCs since have diversified into duty of care, reporting and consulting, but in order to... Read More
WEBINAR REPLAY! Best practices for engaging employees when traveling
News / Technology
WEBINAR REPLAY! Best practices for engaging employees when traveling
By PhocusWire | November 3, 2018
Reaching employees is difficult. On average, employees receive close to 300 messages per day, plus the time spent on social media. Read More
travelport-q3-2018-earnings
News / Distribution
Beyond Air helps Travelport through "challenging" quarter
By Linda Fox | November 1, 2018
Travelport reports third quarter 2018 results with strong gains for payment service eNett. Read More
biometric-technology-airports
News / Technology
Biometric-led travel sees a boost as initiatives take off
By Linda Fox | November 1, 2018
Emirates is claiming a world first with the launch a “biometric path” for travelers at Dubai International Airport. It is one of a number of projects pushing the technology during 2018. Read More
The story of Hipmunk: How the metasearch engine turned "suckage" into success
Opinion / Online
The story of Hipmunk: How the metasearch engine turned "suckage" into success
By Adam Goldstein - Hipmunk | October 31, 2018
When we started Hipmunk in 2010, we were trying to solve a problem we faced firsthand: the agony of searching and booking travel. Read More
Travelers less concerned with social media, destination politics when finding and planning travel
News / Online
Travelers less concerned with social media, destination politics when finding and planning travel
By Jill Menze | October 29, 2018
Travelers are increasingly relying on technology to assist with their travel experiences, however, some of their travel preferences and choices may deviate from common thinking. Read More
TripActions business travel report
News / Technology
Business travel essential but frustrating, survey finds
By Mitra Sorrells | October 23, 2018
A gap in the user experience between consumer and corporate travel platforms leaves many business travelers frustrated – and booking outside of approved tools.    Read More
ACTE report NDC confusion
News / Distribution
NDC causing confusion, concern for corporate travel managers
By Mitra Sorrells | October 17, 2018
Corporate travel managers do not fully understand IATA’s New Distribution Capability and that lack of knowledge may make them resistant to embracing the data transmission standard. Read More
phocuswright-preview-2018-arlene-coyle
Interview / Distribution
In the green room at Phocuswright with... Arlene Coyle
By PhocusWire | October 17, 2018
Arlene has lived and breathed corporate travel for 20 years and as such is an advocate of how the individual will play a key role in managed travel in the future, helped by technology.  Read More
TravelPerk quickly adds $44M round, plans rapid expansion of business travel tech
News / Startups
TravelPerk quickly adds $44M round, plans rapid expansion of business travel tech
By Linda Fox | October 15, 2018
TravelPerk has announced $44 million in Series C funding, just seven months after it attracted a $21 million round. Read More
business-travel-roi-bcd-acte
News / Distribution
Better metrics urged in corporate travel to improve the traveler experience
By Linda Fox | October 15, 2018
Travel managers could take into account wider data and traveler insights to demonstrate trip ROI. Read More
Reimagining the airport model with a customer-focused, digital lens
News / Technology
Reimagining the airport model with a customer-focused, digital lens
By Paul Griffiths - Dubai Airports | October 12, 2018
The very nature of the aviation sector makes it an absolute necessity to have a long‐term view. Read More
geosure travel security app
News / Online
GeoSure uses real-time data to help women, LGBTQ travel safer
By Jill Menze | October 9, 2018
As safety concerns amount among the global population at large, one app is aiming to make safety risk more transparent for travelers - particularly for women and the LGBTQ community. Read More
Travellers know what they want: all we have to do is listen to them
From Our Partners / Online
Travellers know what they want: all we have to do is listen to them
By Jon Collins - Travel Forward | October 1, 2018
When we talk about travelling customers as entities rather than people, we lose touch with one fundamental element. Read More