Short-term rental platform Boom is launching what it calls the world’s first artificial intelligence-powered property management system.
The AI-powered Boom platform had been operating as an add-on tool that integrated with property managers’ existing tech stacks. With the rollout of a booking engine, channel manager, operational tools and more, the platform functions as what Boom calls an “AiPMS” — capable of automating sales, operations, maintenance, review analysis and reputation handling.
The AiPMS allows property managers to shift focus from repetitive administrative duties to more strategic decision-making, the company said, while cutting costs on third-party software and applications that offer similar functions.
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Boom founder and CEO Shahar Goldboim called the AiPMS a game changer for the short-term rental industry.
“With faster connections, rapid onboarding, high-quality reporting and AI making autonomous decisions, property managers can reclaim even more time to focus on what really matters – creating memorable experiences for guests and bringing value to owners,” Goldboim said.
The platform’s AI-driven sales agent that was launched last month, for example, can negotiate on rates and close bookings with guests from across the world on a 24/7 basis, even adapting to different languages and cultural nuances. The platform can also respond to guest inquiries, coordinate maintenance and cleaning and deliver financial performance reports.
The company will continue to offer its original AI layer model to customers who prefer to integrate AI capabilities with their current tech stack.
“Our mission will always be to empower property managers with the most advanced technology, enabling them to operate more efficiently and stay ahead in a market that will only continue to get more competitive,” Goldboim said. “For guests, this means a better stay with faster service, ultimately driving higher [average daily rates] and occupancy rates. For property managers, it means reduced costs and more time to spend on high-value interactions. And for owners and investors, this means better returns as their managers drive higher revenues.”