Best of Tnooz Last Week - Cardinal sins, Taking back reviews, Killing performanceNewsBy PhocusWire | September 11, 2011Share This article was originally published on What were the best articles on Tnooz last week?Top five by traffic:The best travel Facebook page in the world?Eight cardinal sins of online customer service in travelHow travellers search for the most popular and less popular destinationsWill you fall for this Hotels.com mobile booking stunt?Priceline CEO questions Expedia strategy with GrouponTop five by comments:Is it time for travel brands to take back their customer reviews?Luxury Hotelist aims to give upmarket hotels a new online faceStimulus and the Moments of Truth in hotel marketingAre travel shopping sites killing technical performance?Google acquires destination content partner in ZagatWhat you missed on TLabs:Triposo lets algorithms be your trip planning guideTravelshake aims to give a helping hand with social mediaLuxury Hotelist aims to give upmarket hotels a new online faceEvent:Tnooz THack heads to BostonTnooz THack moves east to SingaporeTnooz Nuggets:Tnooz Nuggets – Thursday 8 September 2011Tnooz Nuggets – Tuesday 6 September 2011GDS news roundup:GDS news from Travelport, Amadeus, Sabre, Abacus – September 2011