What are pain points that travellers experience on their day of travel?
How can intelligent mobile services significantly enhance the traveller’s journey to and through the airport and improve the relationship with their airline?
This FREE webinar will examine the findings from Mobile Travel Technologies extensive research into "day of travel" frustrations.
Learn the following based on MTT's online survey, one-on-one interviews with travellers and airport observations:
- Problems travellers experience in airports
- Issues when preparing for flights
- Why self-service kiosks are under-used
- How intelligent mobile services can transform airline services on the day of travel
- How airlines can leverage new opportunities for ancillary sales
Panelists for the
webinar are:
- Patrick Monaghan, product manager, MTT
- Gene Quinn, producer and CEO, Tnooz
- Nick Vivion, moderator and global events lead, Tnooz
This webinar took place on
Thursday 12 March 2015.
Recording and slides - fill in registration below:
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NB: Airport mobile image via Shutterstock.