Service: contactless hospitality concierge
CEO: Joseph Ling
Vouch provides hotels with an app-less, chat-based digital
concierge that uses artificial intelligence to provide round-the-clock services
for hotel guests.
The system can be used for pre-arrival communications, health declarations, scheduled
check-in to reduce crowding, booking of facilities such as gyms, swimming pools
and restaurants, housekeeping and in-room dining requests and to capture guest
Goals for 2021
We believe that the digital experience is an
incredibly important piece of the puzzle for hotels in the new normal, and the
Vouch platform enable hotels to create a seamless, integrated guest journey
which delivers improved productivity and boosted revenue.
With more than 15% of market share in Singapore, Vouch is now pushing hard to internationalize
into strategic countries like South Korea, Japan, Australia and in Europe.
each new market, we are learning and adapting our product to maximize value for
hotels, to make sure that we can deliver on our mission - giving hoteliers the
freedom to do the things that matter and enabling service with a smile.
- Founded: 2016
- Team size: 22
- Funds raised: $148,000
- Website: Vouch
Hot 25 Startups 2021
See the full list and analysis of the 2021 collection.