Voice

Voice assistants help short-staffed hotels by answering routine questions that the front desk would otherwise have to answer. They can also boost revenue by upselling spa services or future bookings,... Read More

Euromonitor's new report, Top 10 Global Consumer Trends for 2023, is out today and provides insights travel companies can use to tap into these behaviors. Read More

Dallas-based Inbenta has landed $40 million, while New York-based NLX has scored $4.6 million. Both companies cater to the travel sector, among other industries. Read More

Travel brands can benefit from a hybrid model where data forms a bridge between human agents and technology. Read More

Are we approaching a tipping point where AI will be a normal part of the guest experience in a short-term rental? Read More

Mindsay's AI-powered chat solutions are used by hotels, airlines, airports, OTAs and rail companies to automate customer service.      Read More

Max Starkov makes a case that in five years, hotels will operate with about 50% of the staff they had in 2019 – and that’s not a bad thing.   Read More

The hospitality and technology companies will work together to identify startups and to enable them to test their solutions in Jin Jiang%27s hotels. Read More

Volara founder and CEO Dave Berger will become executive vice president of Uniguest’s new voice division, which will maintain the brand name of Volara. Read More

Disney World hotel guests will be able to use the Amazon Echo device for information, requests and interactive experiences. Read More

Qtravel is a Travel-Search-as-a-Service to easily develop tailored, fast search and discovery experiences that decrease costs and convert. Read More

Robots and automated technology support the current evolution of hospitality, but only when they allow staff to focus on delivering exceptional guest services. Read More

Automation technologies can be used to benefit guests and staff, now and into the future. Read More

The idea is that Alexa prompts users to choose their own tour, allowing them to visit over several minutes such attractions as nature spots, landmarks, cultural locations and restaurants. Read More

Users scan QR codes or tap links in email or text messages to access the payment system. Read More