Voice


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Fliggy packs Alibaba technology into debut FlyZoo hotel
By Linda Fox | March 13, 2019
Fliggy sets up FlyZoo hotel with automated services to improve the guest experience. Read More
News | Technology
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Time to talk - using Google Assistant to book a hotel room
By Pablo Delgado - Mirai  | March 7, 2019
It is becoming clearer that using voice commands to search for and book hotels is going to be disruptive in the hotel industry and will soon be changing the rules of the game. Read More
Opinion | Technology
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Why travel management companies have a responsibility to drive innovation
By David Thompson - American Express Global Business Travel  | March 5, 2019
Business travel should be the most fertile ground for innovation in the traveler experience. However, the industry must first be willing to drive change rather than passively react to it. Read More
Opinion | Technology
AirAsia launches venture capital fund to grow startup base in Southeast Asia
AirAsia launches venture capital fund to grow startup base in Southeast Asia
By Jill Menze | March 5, 2019
The low-cost carrier’s venture arm, RedBeat Ventures, is establishing the VC fund - dubbed RedBeat Capital - alongside a strategic partnership with San Francisco-based startup accelerator and venture... Read More
News | Online
Sounding Off: Voice-enabled devices in travel need to be given time
Sounding Off: Voice-enabled devices in travel need to be given time
By PhocusWire | March 1, 2019
A touch of the "information superhighway - it'll never catch on"-type reactions to voice tech failures should be put to one side. Read More
Interview | Technology
Do not disturb: Not all hotel guests want Amazon's Alexa as a roommate
Do not disturb: Not all hotel guests want Amazon's Alexa as a roommate
By Christina Jelski - Travel Weekly  | February 27, 2019
Maybe this won't surprise anyone, but it turns out that some hotel guests are not happy about having listening devices in their rooms, even if the device in question is there to help them. Read More
News | Technology
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Business travelers happy with tech and human hybrid approaches to services
By Linda Fox | February 13, 2019
Travelport research reveals the technologies business travelers are adopting, with support growing for alt-human interfaces. Read More
News | Technology
Google tells hotels to think of smart devices as extra organs of a guest's body
Google tells hotels to think of smart devices as extra organs of a guest's body
By Hollis Thomases - Phocuswright  | February 4, 2019
The search giant says the proliferation of devices has created rapid, cultural shifts and changed the way people expect things from their brands... making people more curious, demanding and... Read More
News | Technology
phocuswright ota market excitement
Four key developments keeping the U.S. OTA market exciting
By Phocuswright Research  | February 4, 2019
Phocuswright's recent travel research identifies four key developments that make the U.S. online travel agency market an exciting one to watch in 2019. Read More
News | Online
Cruise series part 3 technology
Inside cruise, part 3: The technical transformation
By Mitra Sorrells | January 22, 2019
For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More
News | Technology
Airline distribution in 2030, part 1: Gravitating towards airlines, intermediaries or tech giants?
Airline distribution in 2030, part 1: Gravitating towards airlines, intermediaries or tech giants?
By Mario Gavira  | January 17, 2019
Airline distribution is an evolving beast - but in the first of this two-part series we outline why developments over the next decade could trigger the most fundamental changes in its history. Read More
Opinion | Distribution
VIDEO: Quicket.io - Launch pitch at Phocuswright 2018
VIDEO: Quicket.io - Launch pitch at Phocuswright 2018
By Kevin May | January 17, 2019
Quicket demonstrates what could be possible if there are no legacy technology constraints for speech and face recognition, virtual and augmented reality, and machine-learning advancement in mobile... Read More
Interview | Technology
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How cognitive technologies might evolve in travel in 2019
By Linda Fox | January 15, 2019
Deloitte says the use of cognitive technologies, such as natural language processing, machine learning and speed recognition, will widen in 2019. Read More
News | Technology
Halo Travel unveiled to bring booking and payments via voice assistant
Halo Travel unveiled to bring booking and payments via voice assistant
By Linda Fox | January 14, 2019
WEX and AI.io have partnered to launch Halo Travel, a voice-activated travel booking assistant. Read More
News | Technology
How are companies really facing personalization in the travel industry?
How are companies really facing personalization in the travel industry?
By Íñigo Valenzuela - Smartvel | January 6, 2019
The discussions revolving around the future of the travel industry are endless. Every article, podcast and webinar out there try to unravel the best strategies and trends companies must follow in order... Read More
From Our Partners | Online