Voice


VIDEO: Volara - Summit pitch at Phocuswright Conference 2020
VIDEO: Volara - Summit pitch at Phocuswright Conference 2020
By PhocusWire | November 24, 2020
The travel and hospitality communications platform for the post-pandemic era. Read More
Interview | Startups
Hot 25 Startups 2021: Volara
Hot 25 Startups 2021: Volara
By PhocusWire | November 9, 2020
Volara provides custom voice-based solutions to the hospitality industry, using its proprietary software that creates a hotel business tool running on hardware like the Amazon Echo and Google Nest Hub,... Read More
Interview | Startups
contactless-tech-cruise
Touchless tech: Cruise lines adapt to prepare for a healthy return to sailing
By Mitra Sorrells | September 17, 2020
While cruising remains on hold for many lines, companies are finding news ways to add contactless solutions into the guest experience to minimize risk in the future. Read More
News | Technology
google-assistant-hotels
Google expedites launch of contactless guest system for hotels in response to COVID
By Mitra Sorrells | August 26, 2020
The solution has been a pilot since 2018 but Google says it expedited the global launch because of the pandemic. Read More
News | Technology
Touchless tech: How short-term rentals are simplifying stays amid COVID-19
Touchless tech: How short-term rentals are simplifying stays amid COVID-19
By Jill Menze | August 12, 2020
Property managers and hosts are investing in contactless solutions to help guests feel more confident about traveling. Read More
News | Technology
contactless-tech-hotels
Touchless tech: How hotels are preparing for a post-COVID guest experience
By Mitra Sorrells | July 28, 2020
Contactless technology solutions are now a top priority for hoteliers are around the world. Read More
News | Technology
Coronavirus is reshaping the airport experience of the future, part 1
Coronavirus is reshaping the airport experience of the future, part 1
By Omar Abou Faraj - Dubz  | April 28, 2020
Airport technology and new customer interfaces can play a huge role in making the industry more resilient during a pandemic crisis, not to mention bringing in massive and sustainable operational and... Read More
Opinion | Technology
VIDEO: American Express GBT on rogue spend, digital experience and content fragmentation
VIDEO: American Express GBT on rogue spend, digital experience and content fragmentation
By Linda Fox | March 4, 2020
American Express GBT's Evan Konwiser, executive vice president of product and strategies, joins us in the PhocusWire Studio at Travel Technology Europe 2020. Read More
News | Online
cwt-messaging-service
CWT adds messaging service for travelers, ponders adding voice tech
By Linda Fox | February 13, 2020
The technology enables travelers to contact a counselor at any time of the day via desktop, mobile or a third party messaging app approved by their employer. Read More
News | Technology
The next decade of change in the travel industry
The next decade of change in the travel industry
By Abhijit Pal - Expedia Group  | December 30, 2019
Expedia Group's head of research for the Travel Partners Group shares his predictions - some obvious and some outlandish - for the next 10 years. Read More
Opinion | Technology
Booking.com building connected travel with Google Nest
Booking.com building connected travel with Google Nest
By Linda Fox | December 20, 2019
Booking.com and Google Nest say guests and hosts are looking for more safety and security features when staying in private accommodation with smart technology potentially filling gaps. Read More
News | Technology
VIDEO: Bespoke - Summit pitch Phocuswright Conference 2019
VIDEO: Bespoke - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 16, 2019
Bebot: The AI-powered multilingual concierge chatbot for hotels, airports, stations and cities. Read More
Interview | Startups
VIDEO: SnapTravel - Summit pitch Phocuswright Conference 2019
VIDEO: SnapTravel - Summit pitch Phocuswright Conference 2019
By PhocusWire | December 16, 2019
A consumer brand that has driven $100 million+ in hotel sales over messaging (SMS, Messenger, WhatsApp). Read More
Interview | Startups
netomi-opinion-airline-ai
How airline customer experience will take off with artificial intelligence
By Puneet Mehta - Netomi  | December 11, 2019
Netomi CEO Puneet Mehta says 2020 will be a pivotal year for use of artificial intelligence in the airline industry.  Read More
News | Technology
voice-search-marketing
Why voice is the travel marketers’s next destination
By Joel Davis - Mighty Social  | November 20, 2019
A new voice-enabled era for travel is coming, and now is the time for brands to take advantage of it. Read More
Opinion | Technology
PhocuswrightThe Phocuswright ConferencePhocuswright EuropeBattlegroundTTEWeb In TravelInntopiaRetail TravelHotel Investment