Voice

Uber adds hotels, leans on loyalty to drive bookings
News / Technology
Uber adds hotels, leans on loyalty to drive bookings
By Morgan Hines | April 29, 2026
Uber is pushing to become a super app as it expands to offer hotels, voice booking and more. Read More
Wyndham working across AI platforms to drive direct bookings
News / Online
Wyndham working across AI platforms to drive direct bookings
By Linda Fox | February 20, 2026
Wyndham's CEO Geoffrey Ballotti discussed how the company's AI initiatives will help customers find its properties, boost the guest experience and increase direct bookings. Read More
PhocusWire's weekly travel tech news briefs: Airbnb, Datalex, SITA and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Airbnb, Datalex, SITA and more...
By PhocusWire | February 13, 2026
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
6 AI trends that will matter to hotels in 2026
Opinion / Technology
6 AI trends that will matter to hotels in 2026
By Sebastien Leitner - Cloudbeds | January 30, 2026
While the AI hype has been exhausting, Cloudbeds' Sebastien Leitner argues that there are some transformative shifts in hospitality.  Read More
Travel industry leaders' 2026 predictions
News / Technology
Travel industry leaders' 2026 predictions
By Morgan Hines | January 5, 2026
PhocusWire asked industry stakeholders from Priceline, HolidayPirates, Cloudbeds and more about what 2026 will look like in travel. Read More
UAE-based VBooking lands $5M
News / Online
UAE-based VBooking lands $5M
By Abby Crotty | December 30, 2025
The travel booking platform said the funds will be used to develop an AI concierge and AR-enabled tools. Read More
Canary, Wyndham add AI Voice technology for franchisees
News / Technology
Canary, Wyndham add AI Voice technology for franchisees
By Abby Crotty | December 10, 2025
Canary's AI-powered solution handles inbound guest calls, providing booking support and answering guest questions. Read More
Middle East travel: Shaping the future through growth and innovation
Opinion / Online
Middle East travel: Shaping the future through growth and innovation
By Shadi Kaddoura - Phocuswright | October 31, 2025
The Middle East’s travel transformation offers both a blueprint and a warning, according to Phocuswright analyst Shadi Kaddoura. Read More
How gen AI is reinventing voice technology in travel
News / Technology
How gen AI is reinventing voice technology in travel
By Matthew Parsons | October 15, 2025
Several travel companies are exploring the future of voice technology, covering customer service and business operations through to real-time translation and conversational booking. Read More
Tracking Q3 travel startup funding
News / Startups
Tracking Q3 travel startup funding
By Linda Fox | October 1, 2025
PhocusWire tracks the large and small travel startup funding rounds in Q3 as well as M&A activity in the space. Read More
PhocusWire's weekly travel tech news briefs: TravelPerk, Amadeus, Boatscribe, Ryanair and more...
News / Technology
PhocusWire's weekly travel tech news briefs: TravelPerk, Amadeus, Boatscribe, Ryanair and more...
By PhocusWire | September 12, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Travel Tech Flashback: What made headlines in 2018?
News / Online
Travel Tech Flashback: What made headlines in 2018?
By Linda Fox | August 19, 2025
Take a look back at some of the headlines in the travel industry from 2018. Do they any bearing on what's happening now? Read More
MakeMyTrip upgrades Myra AI assistant
News / Technology
MakeMyTrip upgrades Myra AI assistant
By Linda Fox | August 7, 2025
The updated Myra assistant enables users to ask complex questions and receive personalized recommendations with real-time pricing and availability. Read More
Weighing in on the next generation of travel products and services around the world
News / Technology
Weighing in on the next generation of travel products and services around the world
By Abby Crotty | August 1, 2025
In an executive panel at Phocuswright Europe 2025, Emilie Dumont, CEO of Digitrips, and Rajnish Kumar, group co-CEO of Ixigo, discussed the tech ties that bind different regions of the world. Read More
AiOla lands investment from United Airlines for voice AI tools
News / Technology
AiOla lands investment from United Airlines for voice AI tools
By Linda Fox | July 11, 2025
United Airlines is exploring various use cases with aiOla's voice and conversational AI. Read More
The Phocuswright Conference 2026