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News
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Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox
|
September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%.
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News
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Online
Kayak, Tripadvisor on growing their in-house media studios
By Morgan Hines
|
September 19, 2023
In the last two years both Kayak and Tripadvisor have created content studios that are becoming a growing part of their overall businesses and spurring plans for future investment.
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News
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Online
Will EU’s drive to regulate STRs lead to more data-driven policies?
By Derek Catron
|
September 13, 2023
A new report from eu travel tech shows how the greater availability of data could lead to more targeted measures on short-term rentals in Europe.
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News
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Online
The Phocuswright Conference 2023 – program, speakers and discount
By PhocusWire
|
September 12, 2023
The travel industry's leaders and newest entrants gather in Fort Lauderdale November 13-16 for The Phocuswright Conference.
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News
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Online
Viator accounted for nearly half of Tripadvisor’s revenue in Q2
By Mitra Sorrells
|
August 2, 2023
Viator's revenue was up 59% in Q2 this year compared with 2022 and is now nearly on par with revenue from the Tripadvisor Core segment, which includes its flagship metasearch.
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News
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Technology
Tripadvisor integrates OpenAI for travel planning
By Mitra Sorrells
|
July 19, 2023
Tripadvisor's new tool leverages the platform's more than one billion user-generated reviews and opinions to generate personalized itineraries using OpenAI's technology.
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News
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Technology
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
By Mitra Sorrells
|
May 30, 2023
Five travel brands are among the companies developing AI plugins accessible in both ChatGPT and all of Microsoft's products including Bing search.
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News
/
Technology
How ChatGPT levels the playing field for travel companies
By Derek Catron
|
May 4, 2023
ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its...
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News
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Online
Tripadvisor Q1 revenue up 42% compared to 2022
By Mitra Sorrells
|
May 3, 2023
Tripadvisor's Viator segment brought in $115 million in revenue in the first quarter, up 105% compared to the same period in 2022.
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News
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Online
Tripadvisor says it's catching more fake reviews
By Linda Fox
|
April 12, 2023
In its latest Review Transparency Report, the company said its detection process picked up 72% of submissions before they were published on the platform, up five percentage points on its 2020 figure.
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News
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Online
Viator's Ben Drew on further growth, educating consumers
By Linda Fox
|
April 6, 2023
Viator president Ben Drew attributes its recent growth to “changing almost everything about the business” in the past three years.
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News
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Online
WATCH: Visualization of revenue for digital travel brands through 2022
By PhocusWire
|
March 23, 2023
From a revenue standpoint, 2022 was an up year for most online travel brands, with many reporting record financial results.
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News
/
Online
Tripadvisor CMO talks travel marketing, membership, video
By Linda Fox
|
March 16, 2023
Tripadvisor's chief marketing officer John Boris, who joined the company in late 2022, shares more on the company's strategy as well as his thoughts on the state of travel marketing.
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News
/
Online
European regulators agree on rentals data sharing approach
By Linda Fox
|
March 2, 2023
Ministers for competitiveness agreed on the approach as part of a wider strategy for a “balanced tourism ecosystem.”
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News
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Startups
Kayak co-founder prepares to launch hotel reviews and booking in new app
By Mitra Sorrells
|
February 17, 2023
Paul English says his goal is to have restaurant, hotel and event reviews and bookings available in the Deets app for 15 cities across the United States by the end of 2023.
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4 things to know about the future of the U.S. OTA market
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World Tourism Day highlights need for sustainable destination strategies
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Expedia Group builds generative AI into multiple products in its “Fall Release”
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Poor security, clunky processes driving online hotel booking abandonment
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Booking.com dominates review market share but is losing ground to Google
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The year in review and the year ahead presented by Phocuswright, PhocusWire and Miles Partnership
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Optimizing payments: Why travel revenue depends on it
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Airbnb turns attention to other cities but would reopen talks with NYC
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Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper
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