Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

ChatGPT brings apps into chat, starting with Expedia and Booking.com
News / Technology
ChatGPT brings apps into chat, starting with Expedia and Booking.com
By Morgan Hines | October 7, 2025
OpenAI said the system is using Model Context Protocol (MCP) to enable ChatGPT to connect to external tools and data. Read More
Expedia partners with Perplexity for Comet launch
News / Technology
Expedia partners with Perplexity for Comet launch
By Morgan Hines | October 6, 2025
Expedia is offering Silver status in its OneKey loyalty program in exchange for users downloading Comet’s recently launched browser. Read More
Tripadvisor CEO Matt Goldberg talks SEO, shift to AI
News / Technology
Tripadvisor CEO Matt Goldberg talks SEO, shift to AI
By Morgan Hines | September 12, 2025
Tripadvisor has adjusted its strategy, building on its existing internet credibility to fit a changing search environment. Read More
Travalyst CEO Sally Davey to step down after 5 years
News / Online
Travalyst CEO Sally Davey to step down after 5 years
By Linda Fox | August 27, 2025
Travalyst is looking internally and externally for a CEO to replace Sally Davey, who plans to step down in December. Read More
Travel Tech Flashback: What made headlines in 2018?
News / Online
Travel Tech Flashback: What made headlines in 2018?
By Linda Fox | August 19, 2025
Take a look back at some of the headlines in the travel industry from 2018. Do they any bearing on what's happening now? Read More
Travel experts on Perplexity’s bid to buy Google Chrome
News / Technology
Travel experts on Perplexity’s bid to buy Google Chrome
By Morgan Hines | August 13, 2025
 Industry leaders differ on Perplexity’s motivations and how the deal could impact the travel space. Read More
Tripadvisor launches ‘Tripadvisor Rewards’ in-app loyalty program
News / Online
Tripadvisor launches ‘Tripadvisor Rewards’ in-app loyalty program
By Morgan Hines | August 13, 2025
The loyalty program will reward users who engage most with Tripadvisor’s app as the company seeks to boost use and improve relationships with travelers. Read More
Viator sees revenue and booking volume gains in Q2 2025
News / Online
Viator sees revenue and booking volume gains in Q2 2025
By Linda Fox | August 7, 2025
Tripadvisor Group revenue, which includes Viator, brand Tripadvisor and theFork, increased 7% year over year to $529 million while net income was $36 million. Read More
Startup Stage: Hotelwise wants to help Canadian travelers find the right hotel
Interview / Startups
Startup Stage: Hotelwise wants to help Canadian travelers find the right hotel
By Abby Crotty | July 29, 2025
Hotelwise was founded earlier this year by Andres Collart who previously founded Trip Ninja. Read More
PhocusWire's weekly travel tech news briefs: Mindtrip, Civitatis, Tripadvisor and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Mindtrip, Civitatis, Tripadvisor and more...
By PhocusWire | July 11, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Investor grabs 9% of "undervalued" Tripadvisor Group
News / Online
Investor grabs 9% of "undervalued" Tripadvisor Group
By Linda Fox | July 3, 2025
Starboard said in an SEC filing that Tripadvisor shares were undervalued and that it would meet with the management and board of directors to explore opportunities to boost value. Read More
How hotels should be thinking about their visibility on AI platforms
News / Technology
How hotels should be thinking about their visibility on AI platforms
By Linda Fox & Morgan Hines | June 26, 2025
Cloudbeds' study delves into how hotels appear in AI search results.   Read More
Hotels grapple with ‘secondary OTAs’ for pricing control
News / Distribution
Hotels grapple with ‘secondary OTAs’ for pricing control
By Matthew Parsons | June 24, 2025
There's been a “channel shift” back to the OTAs and other digital avenues, but hotels are starting to lose control of their rates. Read More
Tripadvisor execs on AI strategy, brand trust and memberships
News / Online
Tripadvisor execs on AI strategy, brand trust and memberships
By Abby Crotty | June 12, 2025
Tripadvisor Group CEO Matt Goldberg and new Viator president Pepijn Rijvers sat down to discuss the changing travel landscape and its evolving strategy. Read More
Why AI travel scenarios miss the $3T opportunity
Opinion / Technology
Why AI travel scenarios miss the $3T opportunity
By Robert Matsuoka | May 30, 2025
Former TripAdvisor exec Robert Matsuoka evaluates where AI misses the mark in travel—and where the actual disruption will come from. Read More
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