Travel Booking

News / Online

By Abby Crotty | October 21, 2025

As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of conference speakers in a series of Q&As. Read More

Opinion / Technology

AI’s new gatekeepers: How Booking.com and Expedia are hijacking the future of travel

By Brad Brewer - Agentic Hospitality | October 21, 2025

The EU’s Digital Markets Act forces the biggest online “gatekeepers” to play fair, but it doesn’t yet cover standalone AI assistants—like ChatGPT, Gemini or Perplexity. Read More

News / Technology

Google launches Google Maps in Gemini API

By Morgan Hines | October 20, 2025

Google said the mechanism will be similar to grounding with Google Search, which provides increased accuracy, real-time information and citations. Read More

News / Online

Phocuswright names winners of the 2025 Philip C. Wolf Memorial Scholarship

By PhocusWire | October 20, 2025

Sebastián Muñoz, co-founder of Rutopía, and Jen Wong, founder and CEO of Laasie, received this year's award. Read More

News / Online

European Commission's tourism strategy will focus on 3 priorities

By Morgan Hines | October 20, 2025

Apostolos Tzitzikostas, European commissioner for sustainable transport and tourism, shared Europe’s upcoming strategic goals for travel. Read More

News / Startups

Where are they now? Catching up with the Hot 25 Travel Startups for 2023

By Mileva Sapic | October 20, 2025

Many of our Hot 25 Startups for 2023 have undergone major transformations, including significant funding rounds and strategic acquisitions. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Amex GBT, PriceLabs, Expedia, Trust My Group and more

By PhocusWire | October 17, 2025

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Distribution

Buy now, pay later provider Upgrade lands $165M investment

By Linda Fox | October 16, 2025

The company offers BNPL and other credit options to consumers, having acquired Uplift (now Flex Pay), a BNPL provider in travel, two years ago. Read More

News / Technology

Aviation leaders on retailing progress, AI use cases

By Linda Fox | October 16, 2025

Aviation leaders provided insights on technology investments and the impact of AI during the World Aviation Festival in Lisbon last week. Read More

News / Technology

Kayak rolls out AI Mode for travel search

By Abby Crotty | October 15, 2025

The tool allows for natural-language search and combines Kayak’s data with ChatGPT. Read More

News / Technology

How gen AI is reinventing voice technology in travel

By Matthew Parsons | October 15, 2025

Several travel companies are exploring the future of voice technology, covering customer service and business operations through to real-time translation and conversational booking. Read More

News / Technology

American Airlines launches gen AI tool

By Abby Crotty | October 14, 2025

Customers can type in their trip idea, with the tool then providing “curated destination suggestions” from American’s network. Read More

News / Startups

Revolut acquires Swifty to build AI concierge for customers

By Linda Fox | October 14, 2025

Swifty, which launched in 2023, uses LLMs and a conversational interface to help plan and book corporate travel, including payment and invoicing. Read More