Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

News / Technology

ALERTS: New deals, products, partnerships and hires in digital travel

By PhocusWire | May 6, 2022

The backbone of the travel, tourism and hospitality industry is powered by technology and digital services. Here we capture new deals and partnerships, product launches and important hires all in one... Read More

News / Online

P&O Cruises gives shore excursion retail to Musement

By Kevin May | April 25, 2022

TUI-owned Musement will run the shore excursion ticketing for P&O Cruises and Cunard, following a trial with passengers on trips taken on the Azura ship. Read More

Opinion / Distribution

Another dimension to diversity in travel: technology

By Pedro Camara and Manuel Hilty | March 23, 2022

The travel industry thrives on a need to find flexible sourcing models and technology to help solve the many challenges of supply chains. Read More

News / Startups

Accelerator for women and non-binary tourism entrepreneurs launches

By Mitra Sorrells | March 18, 2022

The program is structured as a 12-week experience with weekly instruction provided by industry leaders and mentors assigned to each participant. Read More

News / Online

Klook rebrands, eyes new verticals and merchant offerings

By Jill Menze | March 2, 2022

The Hong Kong-based tours and activities OTA more than quadrupled its number of products and services during the pandemic from 100,000 in 2019 to 490,000 in 2021. Read More

From Our Partners / Technology

VIDEO: Why data and understanding customers is so important during the COVID recovery

By PhocusWire | March 1, 2022

The COVID-19 pandemic has given many travel, tourism and hospitality companies the opportunity to rethink how they engage their customers and work with partners. Read More

News / Technology

VIDEO: Activities can lean on tech for better travel experiences

By PhocusWire | February 23, 2022

The sector has an ideal opportunity to show a path forward to the rest of the travel industry when it comes to deploying technology to improve the overall guest experience once a customer is using the... Read More

News / Online

LIVE BLOG: Coronavirus and the travel industry - impact and recovery

By PhocusWire | February 21, 2022

PhocusWire%252527s live blog is charting the impact of COVID-19 on the travel industry and the sector%252527s efforts to recover. Read More

Interview / Online

Startup Stage: Places Dot adds AI to content problems in experiences

By Jill Menze | February 7, 2022

Places Dot provides well-crafted answers to all content related problems: what, how, why, where. From generation (content) to justification (insights) to deployment (platforms). Read More

News / Online

Headout tops up Series B with another $30M to drive expansion program

By Kevin May | February 2, 2022

The tours and activities platform plans to expand to 500 cities with the investment. Read More

News / Online

Is TikTok part of travel's recovery toolbox?

By Linda Fox | February 2, 2022

Travel companies are waking up to TikTok's potential to raise brand awareness and drive transactions. Read More

News / Online

On the Beach bets on long haul to drive recovery

By Linda Fox | January 19, 2022

In full-year 2021 results, On the Beach Group reported revenue of £21.2 million compared with £33.7 million in 2020 and £104 million in £2019. Read More

News / Online

Q&A: Viator’s Ben Drew on rate controversy, branding and 2022

By Jill Menze | December 14, 2021

Following a mixed reaction to Viator’s marketing program Accelerate, president Ben Drew remains confident that the platform is building an industry-leading product. Read More