Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

Klook rebrands, eyes new verticals and merchant offerings
News / Online
Klook rebrands, eyes new verticals and merchant offerings
By Jill Menze | March 2, 2022
The Hong Kong-based tours and activities OTA more than quadrupled its number of products and services during the pandemic from 100,000 in 2019 to 490,000 in 2021. Read More
VIDEO: Why data and understanding customers is so important during the COVID recovery
From Our Partners / Technology
VIDEO: Why data and understanding customers is so important during the COVID recovery
By PhocusWire | March 1, 2022
The COVID-19 pandemic has given many travel, tourism and hospitality companies the opportunity to rethink how they engage their customers and work with partners. Read More
VIDEO: Activities can lean on tech for better travel experiences
News / Technology
VIDEO: Activities can lean on tech for better travel experiences
By PhocusWire | February 23, 2022
The sector has an ideal opportunity to show a path forward to the rest of the travel industry when it comes to deploying technology to improve the overall guest experience once a customer is using the... Read More
LIVE BLOG: Coronavirus and the travel industry - impact and recovery
News / Online
LIVE BLOG: Coronavirus and the travel industry - impact and recovery
By PhocusWire | February 21, 2022
PhocusWire%252527s live blog is charting the impact of COVID-19 on the travel industry and the sector%252527s efforts to recover. Read More
Startup Stage: Places Dot adds AI to content problems in experiences
Interview / Online
Startup Stage: Places Dot adds AI to content problems in experiences
By Jill Menze | February 7, 2022
Places Dot provides well-crafted answers to all content related problems: what, how, why, where. From generation (content) to justification (insights) to deployment (platforms). Read More
Headout tops up Series B with another $30M to drive expansion program
News / Online
Headout tops up Series B with another $30M to drive expansion program
By Kevin May | February 2, 2022
The tours and activities platform plans to expand to 500 cities with the investment. Read More
Is TikTok part of travel's recovery toolbox?
News / Online
Is TikTok part of travel's recovery toolbox?
By Linda Fox | February 2, 2022
Travel companies are waking up to TikTok's potential to raise brand awareness and drive transactions. Read More
On the Beach bets on long haul to drive recovery
News / Online
On the Beach bets on long haul to drive recovery
By Linda Fox | January 19, 2022
In full-year 2021 results, On the Beach Group reported revenue of £21.2 million compared with £33.7 million in 2020 and £104 million in £2019. Read More
Q&A: Viator’s Ben Drew on rate controversy, branding and 2022
News / Online
Q&A: Viator’s Ben Drew on rate controversy, branding and 2022
By Jill Menze | December 14, 2021
Following a mixed reaction to Viator’s marketing program Accelerate, president Ben Drew remains confident that the platform is building an industry-leading product. Read More
connexpay-series-b-20m-marqeta
News / Technology
Travel payment tech provider ConnexPay raises $20M Series B
By Mitra Sorrells | December 10, 2021
For 2022, ConnexPay is forecasting 5x growth in revenue.   Read More
VIDEO: ReTravel Technologies - Summit pitch at Phocuswright Conference 2021
Interview / Startups
VIDEO: ReTravel Technologies - Summit pitch at Phocuswright Conference 2021
By PhocusWire | December 8, 2021
ReTravel is an autonomous cross-selling technology for the travel industry designed to maximize traveler’s loyalty and value. Read More
Hot 25 Startups 2022: TrovaTrip
Interview / Startups
Hot 25 Startups 2022: TrovaTrip
By PhocusWire | December 1, 2021
TrovaTrip is a trip planning and management platform that enables topic experts, creators, and businesses to host group trips with their audience around the globe. Read More
wheel-the-world-phocuswright-conference-2021-2
Interview / Startups
VIDEO: Wheel The World - Summit pitch at Phocuswright Conference 2021
By PhocusWire | December 1, 2021
Wheel The World is an accessibility booking platform for people with disabilities to book hotels and tours confidently. Read More
VIDEO: BeMyGuest on the tech opportunity in tours and activities
News / Distribution
VIDEO: BeMyGuest on the tech opportunity in tours and activities
By PhocusWire | November 30, 2021
Speaking in the PhocusWire Studio during The Phocuswright Conference, BeMyGuest CEO Blanca Menchaca explains how the pandemic has opened up operators and distributors to connectivity and partnerships. Read More
peek-raises-80-million
News / Online
Peek secures $80M Series C round led by ex-Airbnb exec
By Jill Menze | November 23, 2021
The round, which brings the tours and activities platform’s total funding to more than $100 million, was led by Laurence Tosi’s WestCap and Goldman Sachs. Read More
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