Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Agoda’s human approach to learning and growing with AI
News / Technology
Agoda’s human approach to learning and growing with AI
By D.J. Catron | September 5, 2024
Idan Zalzberg, Agoda’s chief technology officer, details how the company uses technology and... Read More
Mobi brings intent driven search to travel
News / Technology
Mobi brings intent driven search to travel
By Linda Fox | September 4, 2024
The search and discovery technology is combining natural language search with generative AI and its... Read More
Life House spins out revenue management tech as Diamo
News / Technology
Life House spins out revenue management tech as Diamo
By Linda Fox | September 4, 2024
Diamo is focusing on providing revenue management technology for small independent hotels and will... Read More
Boom launches AI-driven PMS for short-term rentals
News / Technology
Boom launches AI-driven PMS for short-term rentals
By D.J. Catron | September 3, 2024
The platform functions as what Boom calls an “AiPMS” — capable of automating sales, operations,... Read More
CEO Spotlight: Steve Singh of Spotnana
Interview / Technology
CEO Spotlight: Steve Singh of Spotnana
By Linda Fox | August 29, 2024
Steve Singh was announced as CEO of Spotnana in June, adding to his existing roles of executive... Read More
Trip.com's Wei: It's the golden age for product leaders in travel
News / Technology
Trip.com's Wei: It's the golden age for product leaders in travel
By Yeoh Siew Hoon – Web In Travel | August 27, 2024
The founder of Trip.com's TripGenie discusses what makes her AI travel assistant different... Read More
MultiOn targets travel use cases for its AI agent
News / Technology
MultiOn targets travel use cases for its AI agent
By Mitra Sorrells | August 26, 2024
Backed by General Catalyst, Amazon Alexa Fund, Maven Ventures, Samsung Next and individuals from... Read More
More DMOs are using AI to power visitor engagement
News / Technology
More DMOs are using AI to power visitor engagement
By Morgan Hines | August 23, 2024
Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients... Read More
Canary Technologies brings guest management system to BWH Hotels
News / Technology
Canary Technologies brings guest management system to BWH Hotels
By Linda Fox | August 22, 2024
The partnership between BWH Hotels and Canary Technologies will enable the hotel company to increase... Read More
Hospitality retailing tech looks to fulfill “ultimate guest experience”
News / Technology
Hospitality retailing tech looks to fulfill “ultimate guest experience”
By D.J. Catron | August 22, 2024
The combination of new technology and deep data resources is opening opportunities for hoteliers to... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More