Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Shiji consolidates hotel customer data with single guest profile
News / Technology
Shiji consolidates hotel customer data with single guest profile
By Linda Fox | September 25, 2024
The functionality built into Shiji’s property management system allows guests to share their data on... Read More
AI and travel: Are we there yet?
Opinion / Technology
AI and travel: Are we there yet?
By Timothy O'Neil-Dunne - T2Impact | September 25, 2024
Timothy O'Neil-Dunne discusses why the travel industry shouldn't be over-reliant on artificial... Read More
Snowflake expands its data cloud platform with capabilities tailored for travel
News / Technology
Snowflake expands its data cloud platform with capabilities tailored for travel
By Morgan Hines | September 24, 2024
 Snowflake already works with clients including Hyatt, Tripadvisor, Booking.com, JetBlue and... Read More
Q&A: Amadeus CTO on tech priorities, cloud and generative AI
News / Technology
Q&A: Amadeus CTO on tech priorities, cloud and generative AI
By Linda Fox | September 24, 2024
PhocusWire talks to Sylvain Roy, CTO of Amadeus, about prioritizing technology projects and... Read More
5 reasons OTAs are becoming merchants of record
From Our Partners / Technology
5 reasons OTAs are becoming merchants of record
By ConnexPay | September 23, 2024
 How online travel agencies choose to accept payments can have a significant impact on each... Read More
Agoda’s co-founder Rosenstein: AI will widen the gap between haves and have-nots in travel
News / Technology
Agoda’s co-founder Rosenstein: AI will widen the gap between haves and have-nots in travel
By Yeoh Siew Hoon - WiT | September 19, 2024
Robert Rosenstein said that while smaller companies can be faster and more nimble, the fact is the... Read More
Hotel Engine raises $140M, rebrands to Engine
News / Technology
Hotel Engine raises $140M, rebrands to Engine
By Linda Fox | September 19, 2024
The company plans to use the funding to support product development, including the launch of flight... Read More
Smartvel acquires Avuxi to expand destination content and AI capabilities
News / Technology
Smartvel acquires Avuxi to expand destination content and AI capabilities
By Mileva Sapic | September 17, 2024
Smartvel's acquisition of Avuxi strengthens its existing position in the market and enables it to... Read More
Hyatt looks to Oracle for property management system
News / Technology
Hyatt looks to Oracle for property management system
By Linda Fox | September 17, 2024
The move will help the company streamline operations and manage data as well as provide an improved... Read More
SiteMinder sees platform evolution in revenue management
News / Technology
SiteMinder sees platform evolution in revenue management
By Linda Fox | September 17, 2024
The company is launching its revenue management technology Dynamic Revenue Plus in Australia and New... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More