Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Marriott agrees to pay $52M, improve cybersecurity to settle multiple data breaches
News / Technology
Marriott agrees to pay $52M, improve cybersecurity to settle multiple data breaches
By Mitra Sorrells | October 9, 2024
The three data breaches, dating back to 2014, affected hundreds of millions of customers of both... Read More
How AI search platforms may change travel marketing
News / Technology
How AI search platforms may change travel marketing
By Mark Frary | October 9, 2024
Natural language capabilities are changing how consumers search for answers to their travel queries -... Read More
What Google's cookie reversal means for travel
News / Technology
What Google's cookie reversal means for travel
By PhocusWright Research | October 8, 2024
Google in July abandoned plans to deprecate third-party cookies and while that may be welcome... Read More
Flexible living drives hospitality and residential technology convergence
News / Technology
Flexible living drives hospitality and residential technology convergence
By Matthew Parsons | October 8, 2024
The growing number of mixed-use properties creates gaps for a new breed of tech-enabled hospitality... Read More
Blockskye ready for the long journey to transformation
News / Technology
Blockskye ready for the long journey to transformation
By Michael B. Baker - BTN | October 4, 2024
With a handful of publicly announced customers, the Kayak for Business Enterprise tool - a... Read More
Decentralized Identity Foundation hackathon kicks off with track focused on travel solutions
News / Technology
Decentralized Identity Foundation hackathon kicks off with track focused on travel solutions
By Mitra Sorrells | October 3, 2024
Developers entering the “Hospitality and Travel Challenge” have to demonstrate how decentralized... Read More
Toyota invests $500M in electric air taxi maker Joby Aviation
News / Technology
Toyota invests $500M in electric air taxi maker Joby Aviation
By Morgan Hines | October 3, 2024
Toyota's new funding is on top of $394 million in prior investments it made in Joby and is part... Read More
The future of hospitality lies in the perfect balance between data and service
Opinion / Technology
The future of hospitality lies in the perfect balance between data and service
By Alan Young - Infor | October 3, 2024
Hospitality businesses need to walk a line between the use of data analytics to inform decisions and... Read More
Priceline adds voice capabilities from OpenAI to "Penny" chatbot
News / Technology
Priceline adds voice capabilities from OpenAI to "Penny" chatbot
By Morgan Hines | October 2, 2024
Priceline's Penny chatbot can “hear” and understand user questions, predict needs based on historical... Read More
RentalReady launches fully autonomous AI agent for STRs
News / Technology
RentalReady launches fully autonomous AI agent for STRs
By Mileva Sapic | October 2, 2024
RentalReady's AI agent, Maia, will handle guest communication and assist with upselling, reviews,... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More