Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

User experience for travel sites often better on mobile than desktop
News / Technology
User experience for travel sites often better on mobile than desktop
By Kevin May | September 22, 2015
Some of the industry's leading brands are now considered to have a stronger user experience on their... Read More
What beacons and loyalty tracking from Facebook, Wisely, and others give restaurants
News / Technology
What beacons and loyalty tracking from Facebook, Wisely, and others give restaurants
By Viewpoints | September 22, 2015
The proliferation of beacons in hospitality has been one of the hot topics of 2015. Airports continue... Read More
In Europe, Lufthansa will add inflight broadband wifi, starting next summer
News / Technology
In Europe, Lufthansa will add inflight broadband wifi, starting next summer
By Sean O'Neil | September 21, 2015
Lufthansa plans to offer broadband wifi access on its short and medium-haul flights in Europe,... Read More
If numbers are up, why are hotel owners so frustrated?
News / Technology
If numbers are up, why are hotel owners so frustrated?
By Viewpoints | September 17, 2015
Revenue management and marketing are ready for disruption. The same approach with the same tools,... Read More
Lyft and Didi confirm investment, launch Rides Everywhere partnership
News / Technology
Lyft and Didi confirm investment, launch Rides Everywhere partnership
By Martin Cowen | September 17, 2015
Users of China's biggest-by-far taxi app Didi Kuaidi will be able to use the app to book a Lyft ride... Read More
RoomKey Technologies, the mobile services startup for hotels, scores a $1M investment
News / Technology
RoomKey Technologies, the mobile services startup for hotels, scores a $1M investment
By Sean O'Neil | September 16, 2015
Viko Bhakta, co-founder and CEO Roomkey Technologies, is in a good mood today as he announces a $1... Read More
What comes around, goes around - the call center is no longer a cost center
News / Technology
What comes around, goes around - the call center is no longer a cost center
By Viewpoints | September 16, 2015
A couple of weeks ago, I was at a client dinner with a major online travel partner. After... Read More
Online travel agencies leave hotels at the door when it comes to mobile booking
News / Technology
Online travel agencies leave hotels at the door when it comes to mobile booking
By Linda Fox | September 16, 2015
Consumers are opting to book hotels via online travel agencies rather than direct with suppliers when... Read More
Airports like Heathrow could communicate with travelers better
News / Technology
Airports like Heathrow could communicate with travelers better
By Pamela Whitby | September 15, 2015
Picture the scene. You’re stuck in a traffic jam for over hour in an airport car park after a... Read More
Hacking China travelers' passion for mobile
News / Technology
Hacking China travelers' passion for mobile
By Gene Quinn | September 14, 2015
Next time you wrestle with an annoying mobile travel app to plan a trip, have confidence that help is... Read More
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The journey is fragmented. Care shouldn’t be.
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How adventure travel can help brands meet changing traveler expectations
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How adventure travel can help brands meet changing traveler expectations
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More