Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Oh how we (almost) laughed
News / Technology
Oh how we (almost) laughed
By Martin Cowen | April 1, 2016
It's a heady head-scratching mix - a world-first claim, about virtual reality, on April Fool's Day.... Read More
Airlines should datamine app store reviews to identify user concerns
News / Technology
Airlines should datamine app store reviews to identify user concerns
By Viewpoints | April 1, 2016
Airlines are always talking up the awesomeness of their apps, but sometimes that self-confidence sits... Read More
BA multiple boarding passes, Princess takes swipe with Places to Sea, AMEX Apple Pay, and more...
News / Technology
BA multiple boarding passes, Princess takes swipe with Places to Sea, AMEX Apple Pay, and more...
By PhocusWire | March 31, 2016
This is a roundup of product news and announcements for travel DEVICES in tourism and hospitality for... Read More
Ad blocking will be a help, not a hindrance, to travel brands
News / Technology
Ad blocking will be a help, not a hindrance, to travel brands
By Viewpoints | March 31, 2016
Mobile companies across Europe are lining up to introduce ad blocking across their networks. British... Read More
Microsoft wants you to use Skype to book hotels and other travel
News / Technology
Microsoft wants you to use Skype to book hotels and other travel
By Sean O'Neil | March 30, 2016
Microsoft is adding its Cortana virtual assistant to Skype, which means the booking of hotels and... Read More
KLM robot successfully guides passengers around airport
News / Technology
KLM robot successfully guides passengers around airport
By Kevin May | March 29, 2016
KLM says robotics will play as "increasingly important role in aviation", following a trial at... Read More
Booking.com app blamed for widespread Apple device crash
News / Technology
Booking.com app blamed for widespread Apple device crash
By Kevin May | March 29, 2016
Booking.com has found itself at the centre of a major system bug affecting some users of iPhones and... Read More
Apple thinks the future of TV is apps, so where are the travel ones?
News / Technology
Apple thinks the future of TV is apps, so where are the travel ones?
By Viewpoints | March 24, 2016
Last September, Apple CEO Tim Cook said: ‘We believe the future of television is apps”. NB: This is a... Read More
Artificial intelligence-based travel concierge - not hard to break it
News / Technology
Artificial intelligence-based travel concierge - not hard to break it
By Kevin May | March 23, 2016
Trip planning startup Tripoto recently announced rather grandly that it has created the "world's first... Read More
Airlines and the challenges of price versus digital experience
News / Technology
Airlines and the challenges of price versus digital experience
By Linda Fox | March 23, 2016
A make-believe airline boardroom was the setting for discussion of issues for legacy airlines, in... Read More
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 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More