Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Why SAS Lab wants to get under passengers’ skin
News / Technology
Why SAS Lab wants to get under passengers’ skin
By Marisa Garcia | August 8, 2016
SAS Lab, the innovation hub from the Scandinavian airline, has big ambitions to improve the travel... Read More
Traveller satisfaction tops the corporate travel wishlist
News / Technology
Traveller satisfaction tops the corporate travel wishlist
By Viewpoints | August 8, 2016
If GBTA 2016 was an international sporting event, the big winners from the Denver conference were... Read More
Lawmakers and tech align as taxi apps prepare for Rio 2016
News / Technology
Lawmakers and tech align as taxi apps prepare for Rio 2016
By Viewpoints | August 5, 2016
A few weeks ago Brazil's Municipal Transportation Secretary gave the go-ahead for three approved and... Read More
Priceline heralds Booking.com's one million reservations in a single day
News / Technology
Priceline heralds Booking.com's one million reservations in a single day
By Juliana Shallcross | August 4, 2016
The Priceline Group's second-quarter results beat expectations, despite recent terrorist attacks and... Read More
Be afraid - TripAdvisor is playing the long game with Instant Booking
News / Technology
Be afraid - TripAdvisor is playing the long game with Instant Booking
By Martin Cowen | August 4, 2016
TripAdvisor's second-quarter results highlight how it plans to improve its Instant Booking product now... Read More
Adobe finds more evidence desktop dominates US travel booking despite mobile growth
News / Technology
Adobe finds more evidence desktop dominates US travel booking despite mobile growth
By Juliana Shallcross | August 3, 2016
A new study from Adobe shows that the scale of mobile travel search growth over the past few years is... Read More
IHG claims rewards revamp is shifting growth to direct from OTAs
News / Technology
IHG claims rewards revamp is shifting growth to direct from OTAs
By Martin Cowen | August 2, 2016
InterContinental Hotel Group's half-yearly results have a couple of asides around its tech and digital... Read More
CreateTrips ends after founder split, TripElite emerges from ashes
News / Technology
CreateTrips ends after founder split, TripElite emerges from ashes
By Kevin May | August 2, 2016
Here is an example that perhaps says something about how easy it is to create a trip planning app, and... Read More
Nao boarding - airlines follow hotels with robot trials
News / Technology
Nao boarding - airlines follow hotels with robot trials
By Juliana Shallcross | August 1, 2016
Robots are getting around. The same kind of robot that Hilton Worldwide has been testing as a... Read More
Mobile phones and beacons can help airports manage queues
News / Technology
Mobile phones and beacons can help airports manage queues
By Marisa Garcia | August 1, 2016
Security lines are not only a problem for airlines and airports but also a nuisance to passengers.... Read More
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The journey is fragmented. Care shouldn’t be.
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How adventure travel can help brands meet changing traveler expectations
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How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More