Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Why airports are slow to install beacons
News / Technology
Why airports are slow to install beacons
By Benét Wilson | April 7, 2016
During a recent trip to Miami International Airport, I had the chance to try out the facility’s app,... Read More
Connect with a random Swede for a true picture of Sweden
News / Technology
Connect with a random Swede for a true picture of Sweden
By Linda Fox | April 7, 2016
As quirky destination marketing campaigns go, this latest one from Sweden is up there. The Swedish... Read More
Live, 360, or virtual video: Facebook's new video formats catch marketers' eyes
News / Technology
Live, 360, or virtual video: Facebook's new video formats catch marketers' eyes
By Sean O'Neil | April 6, 2016
Today Facebook upgraded its live video broadcasting feature, enabling users to stream video to groups... Read More
Alaska Air tests electronic bag tags to prevent lost luggage
News / Technology
Alaska Air tests electronic bag tags to prevent lost luggage
By Jordi Lippe-McGraw | April 6, 2016
Alaska Air has been fairly adventurous when it comes to pushing the boundaries of technological... Read More
Haptik raises Series B for mobile concierge push
News / Technology
Haptik raises Series B for mobile concierge push
By Linda Fox | April 6, 2016
Another day, another concierge app comes to light. This time it's Haptik, which has just raised a... Read More
Travelsky nabs OpenJaw in GuestLogix asset sale, say sources
News / Technology
Travelsky nabs OpenJaw in GuestLogix asset sale, say sources
By Sean O'Neil | April 4, 2016
This week it is expected to be announced that Dublin-based OpenJaw Technologies has been acquired by... Read More
Data suggests airports are wasting their time with mobile apps
News / Technology
Data suggests airports are wasting their time with mobile apps
By Viewpoints | April 4, 2016
Airports are spending a significant portion of their marketing budgets on customer engagement tools,... Read More
Virtual reality at the airport - a B2B story
News / Technology
Virtual reality at the airport - a B2B story
By Linda Fox | April 4, 2016
Virtual reality specialist Visualise has developed a series of 360 degree virtual reality clips at... Read More
Alaska Air buys Virgin America, in a merger of airline tech innovators
News / Technology
Alaska Air buys Virgin America, in a merger of airline tech innovators
By Sean O'Neil | April 4, 2016
Alaska Air Group said today it will acquire Virgin America for $2.6 billion in cash. The deal has an... Read More
Clock watching - guests want hotel wifi connection within seven minutes
News / Technology
Clock watching - guests want hotel wifi connection within seven minutes
By Kevin May | April 1, 2016
Nobody in the industry still denies that providing a free connection to customers is as important a... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More