Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Zumata taps IBM Watson to bring natural language to hotel search
News / Technology
Zumata taps IBM Watson to bring natural language to hotel search
By Kevin May | June 10, 2016
Travel technology provider Zumata is the latest company to seize on the allegedly growing need for new... Read More
KLM on Messenger and being a speck in a galaxy of digital giants
News / Technology
KLM on Messenger and being a speck in a galaxy of digital giants
By Linda Fox | June 10, 2016
Dutch airline KLM is well known for experimenting with digital marketing in its different forms... Read More
Evolution of the passenger on-board experience [INFOGRAPHIC]
News / Technology
Evolution of the passenger on-board experience [INFOGRAPHIC]
By Kevin May | June 7, 2016
Thirty years is a long time in the aviation sector - but it feels to many passengers a far longer... Read More
How technology is shaping business traveler behavior
From Our Partners / Technology
How technology is shaping business traveler behavior
By Sponsored Content | June 7, 2016
Many business travelers' preferences are shifting as a result of new technology solutions and... Read More
China TravelDaily Conference: Embracing the New Era
Webinars / Technology
China TravelDaily Conference: Embracing the New Era
By PhocusWire | June 3, 2016
More than 1,200 executives in the global hospitality industry will attend the 2016 China TravelDaily... Read More
You're not coming on this trip, dearest, but luckily I've got my phone [INFOGRAPHIC]
News / Technology
You're not coming on this trip, dearest, but luckily I've got my phone [INFOGRAPHIC]
By Kevin May | June 3, 2016
Ouch!! Or a sign of the times? Travellers would rather take their mobile device on a trip than a loved... Read More
Avianca takes a step forward in airline merchandising
News / Technology
Avianca takes a step forward in airline merchandising
By Linda Fox | June 2, 2016
Imagine an airline that remembers you normally take a leisure trip every May, it knows you need a... Read More
WEBINAR VIDEO: How technology is shaping business traveler behavior
Webinars / Technology
WEBINAR VIDEO: How technology is shaping business traveler behavior
By PhocusWire | June 1, 2016
Today’s business travelers are more mobile and connected than ever before. They work from the hotel,... Read More
Not augmented, not virtual - it's mixed reality that changes the game
News / Technology
Not augmented, not virtual - it's mixed reality that changes the game
By Kevin May | June 1, 2016
Blippar is one of the well-funded augmented reality software providers to have targeted the travel... Read More
Travel conversation and context, does Google Assistant have all the answers?
News / Technology
Travel conversation and context, does Google Assistant have all the answers?
By Linda Fox | May 31, 2016
You might have heard of travel virtual assistants Pana and Lola but you will definitely have heard of... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More