Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

CWT to shut Worldmate travel concierge mobile app
News / Technology
CWT to shut Worldmate travel concierge mobile app
By Kevin May | January 11, 2017
Carlson Wagonlit Travel will close its Worldmate mobile itinerary management service, four years after... Read More
Hotels.com gives travellers a full-service mobile app when in-destination
News / Technology
Hotels.com gives travellers a full-service mobile app when in-destination
By Kevin May | January 10, 2017
Hotels.com is teaming up with a myriad of companies to help power a new mobile app that it hopes will... Read More
Five ‘first-class’ tips to drive online revenue
From Our Partners / Technology
Five ‘first-class’ tips to drive online revenue
By Sponsored Content | January 10, 2017
In the rapidly growing ecommerce market, high-friction and time-consuming identity verification... Read More
Travel sector in line to benefit from WeChat's new service
News / Technology
Travel sector in line to benefit from WeChat's new service
By Viewpoints | January 10, 2017
WeChat has launched a new initiative called "Mini Programs" which could see travel having an enhanced... Read More
Lola raises another $15 million
News / Technology
Lola raises another $15 million
By Martin Cowen | January 9, 2017
On-demand personal travel app Lola has raised $15 million in a Series B round, led by new investor... Read More
Starkov's technology and marketing resolutions for hoteliers (part one)
News / Technology
Starkov's technology and marketing resolutions for hoteliers (part one)
By Viewpoints | January 6, 2017
There was an obvious and substantial emphasis on ‘book direct’ marketing strategies in 2016, with... Read More
Is there any travel sector that Ctrip isn't investing in?
News / Technology
Is there any travel sector that Ctrip isn't investing in?
By Martin Cowen | January 6, 2017
Ctrip has taken part in a $215 million Series D funding round for Mobike, China's leading... Read More
Carnival to bring MagicBand-like, wearable medallions to cruise passengers
News / Technology
Carnival to bring MagicBand-like, wearable medallions to cruise passengers
By Sean O'Neil | January 5, 2017
Much-hyped concepts "wearable tech" and "internet of things" may soon become practical realities for... Read More
Didi moves into Latin America via stake in Brazil's 99
News / Technology
Didi moves into Latin America via stake in Brazil's 99
By Martin Cowen | January 5, 2017
China's biggest taxi app Didi is linking up with Brazil's 99, taking a stake in the business as part... Read More
What now for chatbots in travel?
News / Technology
What now for chatbots in travel?
By Viewpoints | January 4, 2017
2016 was the year when chatbots emerged as a new interface for consumer interaction. NB: This is a... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More