Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

WEBINAR VIDEO - Personalize to win: never miss another revenue opportunity
Webinars / Technology
WEBINAR VIDEO - Personalize to win: never miss another revenue opportunity
By PhocusWire | January 17, 2017
Join Boxever and its customer, Viva Aerobus Panelists for our webinar are: Aurelius Noell - director... Read More
The great loyalty rate debate
News / Technology
The great loyalty rate debate
By Viewpoints | January 17, 2017
2016 was the year of 'the loyalty wars', the battle of the century between online travel agencies and... Read More
Travel buyers prioritise mobile as technology budgets increase
News / Technology
Travel buyers prioritise mobile as technology budgets increase
By Kevin May | January 17, 2017
Those organising travel services on behalf of major corporations still consider mobile as the biggest... Read More
In-flight wifi matures as two out of five available seat miles offer connections
News / Technology
In-flight wifi matures as two out of five available seat miles offer connections
By Kevin May | January 13, 2017
If 2016 was the year in which the early adopting airlines completed their roll-outs of wifi, then 2017... Read More
Changi Airport investing $50 million in incubator programme
News / Technology
Changi Airport investing $50 million in incubator programme
By Linda Fox | January 13, 2017
Singapore's Changi Airport has unveiled a five-year programme called Living Lab which will allow live... Read More
Startup pitch: Aviva IQ gives Airbnb hosts a helping hand
News / Technology
Startup pitch: Aviva IQ gives Airbnb hosts a helping hand
By Kevin May | January 13, 2017
Since its beta launch in late-2016, at the Airbnb Open in Los Angeles, Aviva IQ, has been tapped to... Read More
APAC hoteliers have four new trends to consider
News / Technology
APAC hoteliers have four new trends to consider
By Martin Cowen | January 12, 2017
Sabre has released another megatrends report, this time looking at what hotels can learn from consumer... Read More
17 hotel marketing trends for 2017 [INFOGRAPHIC]
News / Technology
17 hotel marketing trends for 2017 [INFOGRAPHIC]
By Linda Fox | January 12, 2017
Hotel marketing specialist Net Affinity has come up with its 17 big trends for 2017. The insight from... Read More
Generation Z wants to interact with digital ads
News / Technology
Generation Z wants to interact with digital ads
By Martin Cowen | January 11, 2017
Kantar Millward Brown has released what it claims is the first global research into how Generation Z... Read More
Can Lufthansa bring a smile to passengers via digital personalisation?
News / Technology
Can Lufthansa bring a smile to passengers via digital personalisation?
By Linda Fox | January 11, 2017
Lufthansa has been developing a number of prototypes aimed at improving the customer experience at the... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More