Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Sounding Off: Some are moving beyond lip service with autonomous services
Interview / Technology
Sounding Off: Some are moving beyond lip service with autonomous services
By PhocusWire | October 1, 2021
Robotaxis are one thing, but how the world of autonomous vehicles can be used to enhance experiences... Read More
VIDEO: Using travel payments to gain loyalty and increase conversions
News / Technology
VIDEO: Using travel payments to gain loyalty and increase conversions
By PhocusWire | October 1, 2021
Refunds and chargebacks have exploded during the pandemic, causing cash flow challenges for online... Read More
disney-amazon-alexa
News / Technology
Disney, Amazon unveil custom voice assistant
By Christina Jelski - Travel Weekly | September 30, 2021
Disney World hotel guests will be able to use the Amazon Echo device for information, requests and... Read More
Accor partners with Citroen on autonomous urban future
News / Technology
Accor partners with Citroen on autonomous urban future
By Linda Fox | September 29, 2021
The Urban Collectif, a partnership between Accor, Citroen and JCDecaux, aims to advance the... Read More
cover-genius-72-million-investment
News / Technology
Cover Genius secures $72M for global expansion bid
By Kevin May | September 29, 2021
The Australia-based company got backing for the Series C round from Sompo Holdings, which led the... Read More
Airline ticket-fraud scheme reappears after seven years
News / Technology
Airline ticket-fraud scheme reappears after seven years
By Robert Silk - Travel Weekly | September 28, 2021
Fraud detectors at ARC found approximately 80 instances of unauthorized ticketing, accounting for... Read More
VIDEO: A time for product to take center stage
News / Technology
VIDEO: A time for product to take center stage
By PhocusWire | September 24, 2021
Nobody wants to say that took advantage of a global crisis - but the reality is that the last 20... Read More
lufthansa-amadeus-digital-health
News / Technology
Lufthansa enables digital health verification via mobile
By Linda Fox | September 24, 2021
The Traveler ID technology means passengers can scan their vaccination or test status via QR codes on... Read More
RateGain to acquire hotel distribution provider MyHotelShop
News / Technology
RateGain to acquire hotel distribution provider MyHotelShop
By Kevin May | September 23, 2021
MyHotelShop was created in Germany in 2012 and provides tools and services to hotels to help increase... Read More
Flyr lands $150M funding to expand travel revenue system
News / Technology
Flyr lands $150M funding to expand travel revenue system
By Kevin May | September 22, 2021
The U.S.-based company has won the backing from lead investor and growth equity company WestCap.... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More