Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

In The Big Chair - Kevin King of Shiji
Interview / Technology
In The Big Chair - Kevin King of Shiji
By Mitra Sorrells | February 7, 2019
Founded in 1998, Shiji Information Technology Company provides software solutions and services for the... Read More
Pegasus and Travel Tripper agree to merge in hotel tech wrap-up
News / Technology
Pegasus and Travel Tripper agree to merge in hotel tech wrap-up
By Kevin May | February 6, 2019
Accel-KKR is putting a "substantial" investment into the merger - bringing together the 11-year-old... Read More
Google tells hotels to think of smart devices as extra organs of a guest's body
News / Technology
Google tells hotels to think of smart devices as extra organs of a guest's body
By Hollis Thomases - Phocuswright | February 4, 2019
The search giant says the proliferation of devices has created rapid, cultural shifts and changed... Read More
Zingle hospitality messaging 11M funding
News / Technology
Zingle charts deeper push into hospitality with $11M capital raise
By Mitra Sorrells | February 1, 2019
B2C messaging platform Zingle has landed $11 million in new funding to support its growth in... Read More
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
Opinion / Technology
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
By Krishna Mohan - TCS | January 31, 2019
Keeping track of an airline's data, let alone gaining insights from it, is beyond the means of any one... Read More
Bitter roots, sweet fruit - the current state of marketing automation in hospitality
Opinion / Technology
Bitter roots, sweet fruit - the current state of marketing automation in hospitality
By Simone Puorto - Simone Puorto Consulting | January 30, 2019
Hotels are skeptical about investing in marketing automation for economic and cultural reasons, but... Read More
Switchfly in new hands as private equity firms take over loyalty tech provider
News / Technology
Switchfly in new hands as private equity firms take over loyalty tech provider
By Kevin May | January 29, 2019
Golub Capital and L Capital take a controlling stake in the business, with a new CEO coming in as... Read More
A new era of personalization - for both travelers and suppliers
Opinion / Technology
A new era of personalization - for both travelers and suppliers
By Benoit Jolin - Expedia Group | January 29, 2019
The travel industry is entering an age of both traveler and supplier personalization - leveraging... Read More
Intelity raises $44M to fuel global expansion of guest management platform
News / Technology
Intelity raises $44M to fuel global expansion of guest management platform
By Kevin May | January 28, 2019
The investment in the back-of-house software suite from private equity firm LLR Partners follows... Read More
Busting a billion-dollar digital myth for cruise lines
From Our Partners / Technology
Busting a billion-dollar digital myth for cruise lines
By Apurva Chamaria - RateGain | January 28, 2019
Major cruise lines are undergoing unprecedented digital transformation, committing billions of dollars... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More