Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

VIDEO: Accenture on being agile, data-driven and prepared for the future
News / Technology
VIDEO: Accenture on being agile, data-driven and prepared for the future
By PhocusWire | December 2, 2021
If we accept personalization, digitalization and decentralized processes are going to be movements to... Read More
Q&A: Cvent CEO Reggie Aggarwal on hybrid futures and going public again
News / Technology
Q&A: Cvent CEO Reggie Aggarwal on hybrid futures and going public again
By Donna Airoldi - BTN | December 1, 2021
Cvent founder and CEO Reggie Aggarwal spoke with BTN in late November and says the company planned to... Read More
VIDEO: IDEAS on how hotels can do more with less through automation
News / Technology
VIDEO: IDEAS on how hotels can do more with less through automation
By PhocusWire | December 1, 2021
Klaus Kohlmayr of IDeaS explains how automating revenue management can help hotels faced with labor... Read More
PROS acquires direct travel sales platform EveryMundo for $80M
News / Technology
PROS acquires direct travel sales platform EveryMundo for $80M
By Kevin May | November 30, 2021
The cash deal for U.S.-based EveryMundo will also include the delivery of $10 million stock in the... Read More
VIDEO: UpStay - Launch pitch winner at Phocuswright Conference 2021
Interview / Technology
VIDEO: UpStay - Launch pitch winner at Phocuswright Conference 2021
By PhocusWire | November 30, 2021
UpStay is reinventing upselling by enabling hotels to unlock new profit opportunities with its... Read More
Sounding Off: Pace of change in travel is not totally under its control
Interview / Technology
Sounding Off: Pace of change in travel is not totally under its control
By PhocusWire | November 26, 2021
If the 2000s and 2010s were about creating mega platforms and the centralization of product, pricing... Read More
webjet-acquires-trip-ninja
News / Technology
Webjet brings Trip Ninja back from the brink with strategic acquisition
By Kevin May | November 25, 2021
Terms of the acquisition have not been disclosed for multi-city flight search tech provider but... Read More
connectgo-funding-3M
News / Technology
Connect&GO adds $3M investment for attractions tech push
By Linda Fox | November 22, 2021
Canada-based Connect&GO says its latest funding will go toward international expansion.... Read More
VIDEO: Climate change is an inconvenient truth for travel
News / Technology
VIDEO: Climate change is an inconvenient truth for travel
By PhocusWire | November 22, 2021
This session at The Phocuswright Conference is an uncomfortable listen for any brand or executive who... Read More
AirAsia adds biometric facial recognition to super app services
News / Technology
AirAsia adds biometric facial recognition to super app services
By Kevin May | November 19, 2021
The biometric technology, known as Fast Airport Clearance Experience System (FACES), will be deployed... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More