Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

hopper-fintech-future-travel-2
News / Technology
VIDEO: Hopper on fintech and the huge opportunity in travel
By PhocusWire | November 18, 2021
During a session at the Phocuswright Conference 2021 this week, Hopper CEO Fred Lalonde discussed the... Read More
Marriott joins IHG on Amadeus reservations platform
News / Technology
Marriott joins IHG on Amadeus reservations platform
By Linda Fox | November 18, 2021
Amadeus announced IHG as the launch partner for the technology in 2015 and hoped to bring on... Read More
TravelBank acquired by U.S. Bancorp
News / Technology
TravelBank acquired by U.S. Bancorp
By Kevin May | November 17, 2021
U.S.-based TravelBank, a member of the PhocusWire Hot 25 Travel Startups for... Read More
CWT-100M-tech
News / Technology
CWT plans $100M technology investment
By Linda Fox | November 16, 2021
The travel management company's $100 million tech investment is part of its $350 million... Read More
The Phocuswright Conference 2021 - this year's innovators, ready to pitch
News / Technology
The Phocuswright Conference 2021 - this year's innovators, ready to pitch
November 12, 2021
Phocuswright is at the forefront of innovation in the global travel, tourism and hospitality industry.... Read More
How lodging businesses can boost technology use to remain competitive
Opinion / Technology
How lodging businesses can boost technology use to remain competitive
By Adam Harris - Cloudbeds | November 12, 2021
The smartest hotel owners and operators will emerge from the COVID-19 pandemic with new digital... Read More
How airlines can scratch the traveling itch and recoup revenues
Opinion / Technology
How airlines can scratch the traveling itch and recoup revenues
By Mike Slone - PROS | November 11, 2021
Airlines are feeling empowered to recoup the revenues that they lost during the pandemic. But... Read More
big-chair-cwt-frymire
Interview / Technology
In The Big Chair - Michelle McKinney Frymire of CWT
By Mitra Sorrells | November 10, 2021
Michelle McKinney Frymire became CEO of CWT in May 2021. She joined the company in 2019 after prior... Read More
My Method... A tale of two zoos and conversational technology
News / Technology
My Method... A tale of two zoos and conversational technology
By Don White - Satisfi Labs | November 9, 2021
Travelers have put the spotlight on the trip planning process during the pandemic and providing... Read More
Q&A: SiteMinder on how it went public during a pandemic
News / Technology
Q&A: SiteMinder on how it went public during a pandemic
By Kevin May | November 9, 2021
We spoke to CEO Sankar Narayan, who took over from co-founder and managing director Mike Ford three... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More