Social Media

News / Online

Live My Journey connects travellers with locals through social trip planner

By Kevin May | August 31, 2011

TLabs Showcase on travel startups featuring US-based Live My Journey, a social media-led planning service connecting travellers and locals. Read More

News / Online

American Airlines uses 5 channels for mobile sweepstakes submissions

By Dennis Schaal | August 30, 2011

Social media contests are evolving as American Airlines attests to in the way it is taking submissions for its new Get Mobile, Get Moving sweepstakes. Read More

News / Online

Facebook kills Deals product test after eight months

By Kevin May | August 30, 2011

Even the mighty Facebook is not afraid to quit when something hasn't turned out as expected - and thus the social network has axed Facebook Deals. Read More

News / Online

BA seeking Perfect Days via Facebook app

By Linda Fox | August 30, 2011

British Airways tinkering on Facebook with launch of Perfect Days app. Read More

News / Online

Qantas sorry after black face storm on Twitter

By Kevin May | August 30, 2011

Qantas has apologised after a Twitter competition saw the airline post pictures of the winners posing with black face paint and afro wigs. Read More

News / Online

iStopOver to offer Daily Deals -- on booking fees

By Dennis Schaal | August 29, 2011

Peer to peer accommodation specialist iStopOver isn't going full-throttle into flash sales, but will begin offering Daily Deals with a twist. Read More

News / Online

Google, Facebook and TripAdvisor on what is next for travel

By Viewpoints | August 26, 2011

Some might argue it's been a year characterised by game-changing startups, disruptive trends, big investments and leaps in both travel technology and consumer behaviour. Read More

News / Online

How consumers use social media in emergencies [INFOGRAPHIC]

By Linda Fox | August 25, 2011

A snapshot from American Red Cross on how US cousins turn to once social media in an emergency Read More

News / Online

Rough guide to marketing data feeds in travel

By Viewpoints | August 23, 2011

Travel companies face an increasingly complex digital market, as ecommerce continues to evolve at a rapid and exciting pace. Read More

News / Online

Trafalgar planning traveler to traveler communication before the tour

By Dennis Schaal | August 22, 2011

Trafalgar is no Air New Zealand or KLM -- you'd never mistake Trafalgar for a travel industry leader in social media. Read More

News / Online

How to increase sales and maximize revenue with traveler reviews

By Viewpoints | August 19, 2011

We all want to establish ways to increase direct sales and maximize revenue using reviews and customer-created content. Read More

News / Online

Underscoring the importance of online hotel reputation management

By Viewpoints | August 18, 2011

In a previous guest post on Tnooz, I mentioned that the vast majority of travelers have a better overall impression of hospitality businesses when they engage with the traveler community and show they... Read More

News / Online

How hotels can use QR Codes for marketing and customer service

By Patrick Landman | August 16, 2011

QR Codes are starting to find themselves on billboards and print advertising, shops windows, restaurants and bar menus. Read More

News / Online

TrustYou and ReviewAnalyst unite for global social media monitoring

By Kevin May | August 16, 2011

Travel social media monitoring brands TrustYou and ReviewAnalyst have formed a strategic partnership to combine their technology and coverage on a global scale. Read More