Social Media

When stars align: Exactly one year on, Qantas A380 engine problems, Twitter superstar on-board
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When stars align: Exactly one year on, Qantas A380 engine problems, Twitter superstar on-board
By Kevin May | November 4, 2011
Quite a week for Qantas. After grounding its planes on Saturday, being forced to restart operations on Monday, surely nothing else could go wrong? Read More
Social travel: Gogobot gets $15M, new Delta Air Lines app on Facebook
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Social travel: Gogobot gets $15M, new Delta Air Lines app on Facebook
By Dennis Schaal | November 3, 2011
A lot of people, including investors in Gogobot and Delta Air Lines management, are betting on social travel -- or at least playing around with it. Read More
Social media gurus should give Qantas a break
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Social media gurus should give Qantas a break
By Alex Kremer | November 1, 2011
If industrial unrest wasn't bad enough, Qantas is now being widely criticized for its social media efforts during the recent 48-hour shutdown. Read More
Travel search within Facebook to find flights to see friends
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Travel search within Facebook to find flights to see friends
By Kevin May | November 1, 2011
Here is an interesting idea being developed by Russian travel search startup Jizo to tap into the social graph in Facebook to help people search for flights to see their friends. Read More
HOSCO creates social network for hotel and hospitality students
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HOSCO creates social network for hotel and hospitality students
By Linda Fox | October 31, 2011
TLabs Showcase on travel startups featuring Switzerland-based HOSCO, a business social network for students in hotel schools and hospitality companies. Read More
That social media thing: Who says what to whom in which channel?
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That social media thing: Who says what to whom in which channel?
By Kevin May | October 30, 2011
Even in 2011, with years of reading articles and attending seminars, masterclasses and conferences about social media under their belts, businesses still struggle. Read More
mmMule connects locals and travellers with goods exchange service
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mmMule connects locals and travellers with goods exchange service
By Kevin May | October 28, 2011
TLabs Showcase on travel startups featuring Australia-based mmMule, a social network for locals to connect with travellers, exchanging goods and experiences. Read More
In defence of hotels charging for wifi access
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In defence of hotels charging for wifi access
By Viewpoints | October 25, 2011
Discussion about hotel WiFi fees has become so inflamed you'd think dictators and human rights violations were involved. Read More
MobilyTrip brings experiences and travel guides to mobile
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MobilyTrip brings experiences and travel guides to mobile
By Daniele Beccari | October 25, 2011
TLabs Showcase on travel startups featuring France-based MobilyTrip, a multi-media trip and experience sharing platform for mobile devices. Read More
Gap Daemon brings social media, tips and reassurance to gap year trips
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Gap Daemon brings social media, tips and reassurance to gap year trips
By Kevin May | October 20, 2011
TLabs Showcase on travel startups featuring UK-based Gap Daemon, a community platform for young travellers on gap year trips. Read More
New web domains will not travel far, but other storms brewing on the horizon
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New web domains will not travel far, but other storms brewing on the horizon
By Viewpoints | October 18, 2011
I have recently been asked if the new global Top Level Domains will change or devalue the prices of existing domain names? My answer is always the same: a clear and resounding "no". Read More
Pegasus Solutions acquires hotel marketing company Open Hospitality
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Pegasus Solutions acquires hotel marketing company Open Hospitality
By Dennis Schaal | October 17, 2011
Providing reservations and distribution services wasn't enough so Pegasus Solutions acquired hotel-marketing company Open Hospitality. Read More
Avoiding disaster: The 2012 hotel marketing checklist you need right now
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Avoiding disaster: The 2012 hotel marketing checklist you need right now
By Patrick Landman | October 13, 2011
It might not be the end of the world, as some would have us all fear, but not having marketing and budget targets set now for 2012 comes pretty close in the cut throat world of hotels. Read More
How airlines use Twitter - September 2011 [INFOGRAPHIC]
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How airlines use Twitter - September 2011 [INFOGRAPHIC]
By Kevin May | October 12, 2011
Latest monthly report from Eezeer outlining the activity of airlines around the world on Twitter, with Southwest taking the accolade of most public tweets received by a carrier. Read More
Glass half full? TravelClick says half of hoteliers plan to increase mobile marketing
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Glass half full? TravelClick says half of hoteliers plan to increase mobile marketing
By Dennis Schaal | October 11, 2011
With job growth anemic in the US and the debt crisis raging in parts of Europe, are hotels scaling down their mobile marketing efforts? Read More