Even before hitting its recent high profile fortnight, troubled airline Qantas had flown in to become the second most talked about airline on Twitter.
The carrier was on the receiving end of almost 16,700 mentions on Twitter during October 2011, just 100 tweets behind first placed Delta, which saw its volume on activity drop by almost a third on the previous month.
Meanwhile, Delta cut the number of public tweets it published by 700 month-on-month.
Here is the full infographic:
NB: Other airlines on Twitter reports here.