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Mandarin Oriental: Undetectable malware stole our credit card data

By Sean O'Neil | March 5, 2015

Some of Mandarin Oriental's point-of-sale systems at some of its luxury hotels in the US and Europe were infected with malware capable of stealing customer card data, the company said today. In a j Read More

News / Online

Points as cash: How to do a better job protecting loyalty accounts

By Viewpoints | November 21, 2014

The early November hack of an unknown number of members’ rewards in Hilton’s HHonors™ program was a wake-up call to the travel industry about the looming threat of online hackers, who are now turning Read More

News / Technology

Ongoing: Hilton's loyalty program hackers continue selling account access

By Nick Vivion | November 6, 2014

Reports of a massive breach of Hilton's HHonors loyalty program emerged on loyalty blogs early last month, as dozens of users posted claims of unauthorized access that led to loss of points. The ha Read More

News / Technology

Steps to protect guest-facing apps and networks from unwanted hackers

By Nick Vivion | October 20, 2014

Guest-facing apps are one of the most visible and high-profile rising trends in the hospitality sector. Guest-facing applications enable the guest to access a variety of hotel information, services, i Read More

News / Technology

Viator's data breach affects 1.4 million customers directly

By Nick Vivion | September 22, 2014

Last week's announcement by Viator is a reminder about the perils of payment processing. The online tours and activities platform revealed that a data compromise occurred in early September, affecting Read More

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Other ways to keep a tech business secure from hackers

By PhocusWire | September 1, 2014

SYSTEMS: Security concerns are part of the strategy for most businesses (as they should be), but recent high profile breaches have raised the issue once again. But there are other methods that can e Read More

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How 2013 changed our opinion on privacy

By PhocusWire | December 21, 2013

SYSTEMS: Personal privacy online and via telecommunications was thrown into a spotlight even Wikileaks couldn't highlight this year as US spy shops were found to be either doing their job or stretch Read More

News / Technology

Protecting personal data and the risks of using unsecured public WiFi [INFOGRAPHIC]

By Nick Vivion | November 20, 2013

Security on unsecured public WiFi networks is a rising concern for travelers, while the vast majority don't exercise any precautions on public networks. The results were compiled by hot spot securi Read More

News / Technology

Finally, innovation on the security screening front

By Nick Vivion | November 4, 2013

Since the events of 9/11, security has been a festering sore spot in travel. The romance and nostalgic glamor of travel was swiftly replaced by long lines, invasive searches and fuming passengers. Read More

News / Online

Who owns that social media profile - you or your employer?

By PhocusWire | August 8, 2013

Companies of all sizes are taking their marketing campaigns online using various social media and networking platforms. Read More

News / Online

Are your employees or hackers the biggest threat with data theft?

By PhocusWire | June 6, 2013

Many companies spend a lot of money trying to protect data from hackers. Read More

News / Online

Think Google Plus is a social network? More like The Matrix

By PhocusWire | June 5, 2013

Pretty much everyone (myself included) has been reading Google+ wrongly. Because it bears many superficial resemblances to Facebook or Twitter we've thought that it is a social network. Read More

News / Online

Security alert: How a travel technology company is grappling with an ethical hacker

By Sean O'Neil | May 9, 2013

This winter, a white-hat hacker contacted several travel companies alleging that their websites have a security vulnerability that would allow thieves to skim credit card data from customers. Read More

News / Online

Cyber crime takes advantage of mobile revolution

By PhocusWire | May 5, 2013

Opportunist cyber criminals are seeing mobile devices as the new method of spreading their chaos, with ome countries reporting a 400% increase in malware on some handsets between 2011 to 2012. Read More

News / Online

How to kill Airbnb at its own game

By Viewpoints | December 4, 2012

Airbnb is the darling poster child of the entire startup world right now. The company raised $200 million in its latest round, at a valuation of $2.5 billion. Read More

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